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Private Airport Transfers
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DAT'S Cancellation Insurance FAQ
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What is DAT's Cancellation Insurance?
DAT's Cancellation Insurance is a benefit that DAT offers to clients who book airport
transfers after June 1st 2011. Its main objective is to cover all fees and expenses
associated with the cancellation of your bookings, in the event that you are unable
to travel. Groups of more than 25 people are not eligible for Cancellation Insurance.
How can I get DAT´s Cancellation Insurance?
You can get DAT´s Cancellation Insurance only at the time of booking. You will not
be able to get it after you paid for your booking.
What are the benefits of DAT´s Cancellation Insurance?
The main benefits of DAT´s Cancellation Insurance are:
• You will not have to pay cancellation fees or lost all the money you paid
if for any reason you need to cancel your booking any time prior to arrival in Dominican
Republic
• You will be covered if you need to cancel your trip for any reason (disease,
flight problems, change of travel plans, etc.).
What is covered by DAT´s Cancellation Insurance?
All cancellation fees and expenses are covered by DAT´s Cancellation Insurance.
Groups of more than 25 people are not eligible for Cancellation Insurance.
How much does the Cancellation Insurance cost?
The Insurance cost is calculated as a percentage of your reservation amount plus
the risk factor associated with the service you are booking. At the time of booking
the system will display the exact amount and add the value to your reservation total.
Is DAT´s Cancellation Insurance mandatory?
No, at the time of booking the system will let you choose if you want to include
a Cancellation Insurance or not.
What is a Cancellation Code?
A Cancellation Code is issued by DAT´s system after your booking and it will appear
on your voucher, It proves that your booking is cover. You must obtain a Cancellation
Code in order to be covered by your Cancellation Insurance.
How do I cancel my booking?
You may cancel your booking with any one of the following procedures:
• Call to our contact telephones or email us and request the cancellation.
You can cancel your booking at any time before the arrival or departure date.
Do I have to contact DAT if I need to cancel my reservation?
Yes, you must contact DAT if you want to cancel your booking
What is the cancellation cost if I decide not to include DAT´s Insurance in my booking?
If you decide not to subscribe to DAT´s Cancellation Insurance and you cancel your
booking, the reservation value paid won’t be refunded in case of partial or total
cancellation and no-show if you cancel your booking prior to arrival or departure
to or from Dominican Republic.
Does DAT´s Cancellation Insurance cover changes in dates and partial cancellations?
Yes, changes in dates, flights schedules, are covered in DAT´s Cancellation Insurance.
What is the deadline to cancel my booking and be covered by DAT´s Cancellation Insurance?
DAT´s Cancellation Insurance will cover your cancellation any time before the arrival
or departure date from Monday to Friday, 9:00am to 6:00 p.m.
Can I cancel my Cancellation Insurance and get a refund?
NO, Cancellation Insurance is not refundable.
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News & Updates
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- 2012
In the DR we are the only Transfers Company accredited by the BBB (BETTER BUSINESS BUREAU), ASTA members (AMERICAN SOCIETY OF TRAVEL AGENTS) and with a EV SSL Certificate (GEO TRUST) Check the green Bar on our URL. Most of our competitors are not legit.
- 2012
TOURS ON SALE!
Book transfers before arrival!!
- 2012
In the DR we are the only Transfers Company accredited by the BBB (BETTER BUSINESS BUREAU), ASTA members (AMERICAN SOCIETY OF TRAVEL AGENTS) and with a EV SSL Certificate (GEO TRUST) Check the green Bar on our URL. Most of our competitors are not legit.
- 2012
Our booth (counter)number in Punta Cana airport has changed, now is #40
- 2012
When to trust a website
Trusting a website depends on who publishes the website, what info they want, and what you want from the site. If you are not sure whether to trust a website, consider these questions:
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Client Testimonials
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- We lost a whole day of riding on a bus our last day of the hotel and got to the airport 6 hours early. An employee for Otium the company they sold off our travels too told me I am waisting my time trying to convince him to have a shuttle pick is up later. Very disappointing to miss a whole day of vacation because they wanted to shove us all on one shuttle regardless of the time of our flight left. You should use another service or fly direct to The nearest airport.
Jose Paez
From: 1, USA
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- We received on-time, efficient, air-conditioned service on our shared transfer from Punta Cana airport to and from the Gran Bahia Principe resort. We would definitely use DAT again the next time we travel to Punta Cana!
Sheri Wilson
From: Odessa, Canada
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- Great transfer service. Our van was on time for pick up and departure. We were taken directly to our resort and brought back to the airport with fast and friendly service. I would highly recommend DAT for any transportation needs.
Erik
From: Boston, USA
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- Late arival to the Hotel .service drove araund Hotel to made long distance from airport not promissed time from airport to Hotel destination.I arive on airport in 2 pm and chek in hotel after 6 pm. :(
Majda
From: Pittsburgh, USA
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- We needed to reschedule our transfer and there was no problem. It was alittle bit difficult finding the company on the airport since there was no sign and 5 differrent people asked us where we are going. When we finally foind you there was a name of a differrent agency on your stand. Other than that, the ride was good and on time.
Jelena
From: houston, USA
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