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TESTIMONIALS

Thank you very much for having used our services. It was our pleasure to have served you!
We work very hard and continuously aim to please our customer’s needs and it is for this reason we would like you to take less than 5 minutes of your valuable time to fill out this short 10 questions survey.
Your input will help us to improve our services in the near future.
Booking Number:  Email: 
   
Name:  Country:
Where did you find us?






1-What type of services did you purchase with DAT? (Please mark all that applies)






2-How was the meet and greet at the airport?



3-How was the ride?



4-Driver’s behavior? (Please mark all that applies)





5-Vehicle conditions (Please mark all that applies)







6-If you called our local customers service, how do you rate your experience?



7-Did you purchase any Tours from our Representatives at the Hotel?

8-Did you receive any business card from the driver or the representative that does not belong to DAT?

9-From 1 to 5, how do you rate our service?




10-Do you have any suggestion or comments to help us improve our service?
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Total Entrys: 2690, Page: 1

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No. 2690
Dawn Schulte
Friday, 2/3/2017 5:35:55 AM


From: USA
Rate: Excellent!
No. 2689
Paul Kennedy
Thursday, 2/2/2017 6:32:13 AM

Exactly as advertised. We have recommended this service to friends travelling to the DR and we will use again!

From: Canada
Rate: Excellent!
No. 2688
Cheryl Mallick
Thursday, 2/2/2017 4:28:52 AM

Very easy. I am happy I booked with DAT

From: USA
Rate: Excellent!
No. 2687
Elisa Kurzyna
Thursday, 1/26/2017 9:53:38 AM

Driver Moises was courteous, friendly and a safe driver.

From: USA
Rate: Excellent!
No. 2686
David Bentley
Wednesday, 1/25/2017 6:55:20 AM

Everything is fine and the service is good. Whenever I travel to the Dominican I use your services.

From: USA
Rate: Excellent!
No. 2685
Joseph Golbari
Tuesday, 1/24/2017 4:38:14 AM

You guys covered everything Good job

From: USA
Rate: Excellent!
No. 2684
Dr. Mark M. Rust
Monday, 1/23/2017 7:59:22 AM

I enjoy using your service. You are prompt and never disappoint

From: USA
Rate: Excellent!
No. 2683
Nick
Friday, 1/20/2017 4:34:45 AM

Exactly as advertised. We would recommend this service to others.

From: USA
Rate: Excellent!
No. 2682
Robert Bouche
Monday, 1/16/2017 7:09:41 AM

Everything was excellent. The drivers were on time and very courteous. The trip was good and safe. We will definitely use you again.

From: USA
Rate: Excellent!
No. 2681
Tim VanDeusen
Wednesday, 1/11/2017 12:05:19 PM

Excellent service, will recommend to anyone coming to the Dominican Republic.

From: USA
Rate: Excellent!
No. 2680
Tammy Landry
Wednesday, 1/11/2017 11:15:33 AM

I would recommend your services without a doubt. Used your services 2 years in a row and was extremely pleased both times. Thank you! Tammy from Montreal, Qc Canada

From: Canada
Rate: Excellent!
No. 2679
Angela Williams
Wednesday, 1/11/2017 5:33:56 AM

Driver was courteous and friendly, have friends traveling in March and plan to recommend they use DAT

From: USA
Rate: Excellent!
No. 2678
Diane Blake-Johnson
Wednesday, 1/11/2017 3:18:15 AM

We were very pleased and will use this service again when we return to the Dominican Republic.

From: USA
Rate: Excellent!
No. 2677
Christine Diaz
Tuesday, 1/10/2017 8:59:56 AM

Fantastic experience. I highly recommend DAT's services.

From: USA
Rate: Excellent!
No. 2676
Benoit
Sunday, 1/8/2017 5:48:10 AM

they were waiting for us at the airport and took us back at the hotel right on time. That's an excellent service.

From: Canada
Rate: Excellent!
No. 2675
Johan Klingborg
Saturday, 1/7/2017 7:46:01 AM

Franklin was an exellent driver! Give him our regards!

From: Sweden
Rate: Excellent!
No. 2674
Rob Callaghan
Thursday, 1/5/2017 8:28:32 AM

The service was excellent and I would highly recommend for transfer service in the Dominican Republic

From: USA
Rate: Excellent!
No. 2673
AP
Thursday, 1/5/2017 7:41:15 AM

Overall it was excellent service, but English speaking driver will be more helpful so they can talk about the area when going to the hotel (and coming back from hotel).

From: USA
Rate: Very Good!
No. 2672
Ethan Gudger
Monday, 1/2/2017 12:18:40 PM

Our driver was excellent, even when our plane was delayed. The driver also arrived to pick us up exactly at the designated time. I'd gladly book with them again!

From: USA
Rate: Excellent!
No. 2671
Joel Benzel
Sunday, 1/1/2017 3:33:45 PM

The email notifications were very helpful.

From: USA
Rate: Excellent!
No. 2670
Ivan Karamian
Sunday, 1/1/2017 2:19:01 PM

I used service 3 times, maybe some discounts for the future service

From: USA
Rate: Excellent!
No. 2669
Brian Malecha
Sunday, 1/1/2017 6:49:25 AM

Excellent service, ride, and customer service every time we have used your private transportation. Highly recommended for transportation services from airport to Punta Cana resorts.

From: USA
Rate: Excellent!
No. 2668
Edan Yodfat
Sunday, 1/1/2017 6:31:06 AM

best service ever will definitely use them again liked the fact i could connect via WhatsApp and get instant replies! great service, on time, english speaking drivers, a/c car waited for me in the airport and in the hotel with a sign. only thing i can suggest is wait closest as possible in the airport to where we enter the free zone

From: USA
Rate: Excellent!
No. 2667
LEN
Friday, 12/23/2016 7:49:09 AM

I would give the highest recommendation for your service to anyone who needs airport transfers!

From: USA
Rate: Excellent!
No. 2666
Mary Ladouceur
Thursday, 12/22/2016 8:08:26 PM

Really appreciated that the service was on time and without incident!

From: USA
Rate: Excellent!
No. 2665
Mark Meadows
Thursday, 12/22/2016 4:50:05 PM

Overall, we were pleased with the airport to hotel transfer. We were just not happy with the man at the airport desk, in particular. It would have also helped to have the sign with my name closer to the check-in desk.

From: USA
Rate: Very Good!
No. 2664
Brenda Dickson
Monday, 12/19/2016 6:21:01 PM

Was extremely happy with the company,only suggestion is to make sure Hotel representative is on time at clients given time....no excuses Overall will definetly use again and recommend company

From: Canada
Rate: Excellent!
No. 2663
Irina Likhashkina
Monday, 12/19/2016 11:58:57 AM

I just wanted to say THANK YOU for being so great! I would definitely recommend you to the people I know.

From: USA
Rate: Excellent!
No. 2662
Bob Sherman
Sunday, 12/18/2016 4:59:59 AM

Keep roviding excellent service

From: USA
Rate: Excellent!
No. 2661
Thiemo
Saturday, 12/17/2016 10:07:45 AM

Guys, you are awesome!

From: USA
Rate: Excellent!
No. 2660
KAREN NAVARRO
Thursday, 12/15/2016 9:10:20 AM

We had a great experience on our way from and to the airport. Drivers were punctual, polite, courteous and helped us with bags. The vehicles were clean and air conditioned.

From: USA
Rate: Excellent!
No. 2659
Anthony D'Andrea
Wednesday, 12/14/2016 9:46:34 AM

I've used DAT for several years and have always had a great experience. It would help to clarify the various names used at times versus DAT such as BD travel or Hotelbeds at the airport.

From: USA
Rate: Excellent!
No. 2658
Dennis Martz
Tuesday, 12/13/2016 1:11:48 PM

great job and keep up the good work

From: USA
Rate: Excellent!
No. 2657
Gerald Zuber
Monday, 12/12/2016 3:50:26 AM

Put a sign on the desk at the airport that says DAT on it. This would make finding the correct desk easier.

From: USA
Rate: Excellent!
No. 2656
William Shinholt
Sunday, 12/11/2016 9:32:38 AM

Keep it up guys! This was easily the best and most organized transfer service I have ever used anywhere in the Caribbean. It is honestly easier and probably cheaper than taking a cab. Everything was taken care and in a punctual manner! Thanks again!

From: USA
Rate: Excellent!
No. 2655
Joseph J.
Sunday, 12/4/2016 9:22:59 AM

Service in the past was excellent, however, due to the situation experienced at the airport, the overall service for this trip has been rated as "Very Good".

From: USA
Rate: Very Good!
No. 2654
Carl Herzog
Saturday, 12/3/2016 6:36:47 PM

Very impressed with courteous, organized and on-time service.

From: USA
Rate: Excellent!
No. 2653
Sara Devoto
Saturday, 12/3/2016 11:25:31 AM

Excellent service would recommend but do not let people lie to us about the wristbands etc not impressed after a long flight. Cannot fault the services is the booking process and email etc. All excellent and the return driver very prompt and efficient..

From: Dominican Republic
Rate: Excellent!
No. 2652
Trevor Vieira
Friday, 12/2/2016 1:12:00 PM

I have used DAT for three years in a row and i have to say what a great experience i have had each and every time. Drivers greet you with a smile and are actually early waiting for you! I will continue to use DAT and have already recommended to our friends. Please never loose your amazing customer service!

From: Canada
Rate: Excellent!
No. 2651
david kim
Thursday, 12/1/2016 10:25:05 AM

Was looking for someone with my name but realized that I had to goto DAT booth.

From: USA
Rate: Excellent!
No. 2650
Steve
Tuesday, 11/29/2016 5:24:44 AM

Keep up thegood work!

From: USA
Rate: Excellent!
No. 2649
Suvashis Nandy
Monday, 11/28/2016 6:56:44 AM

The services (airport transfer) is excellent. I recommend others to take their service. They are economical and very professional. We reached at DR SDQ airport around 5.30 PM. And the DAT people waiting at the airport. They greeted us very professionally and guided us. Most of all the driver was very nice and our journey was safe to the hotel and Back to airport. Our Vacation from 11/23/16 to 11/27/16

From: USA
Rate: Excellent!
No. 2648
Christine Stilwell
Friday, 11/25/2016 7:01:20 AM

Right on time..perfect way to start and end our vacation. thanks again

From: USA
Rate: Excellent!
No. 2647
Austin Hennessey
Wednesday, 11/23/2016 8:18:50 AM

Magnifico

From: USA
Rate: Excellent!
No. 2646
Cindy Webster
Friday, 11/18/2016 8:20:05 AM

Perfect in every way!!

From: Canada
Rate: Excellent!
No. 2645
Heather Duym
Tuesday, 11/15/2016 6:41:30 AM

I would recommend your service to anyone coming to Punta Cana. I've used your service twice now and was very pleased each time.

From: USA
Rate: Excellent!
No. 2644
Gregory Lavin
Tuesday, 11/15/2016 6:09:17 AM

I do not. Customer service via the What's App Number was prompt and very helpful for adding additional guests back on our return to the airport. THANK YOU!

From: USA
Rate: Excellent!
No. 2643
Diane Everett
Saturday, 11/12/2016 6:19:04 AM

I will definitely do this again. This was probably my best purchase in regards to this trip. When we arrived someone from DAT was holding a sign with my name which was very easy to spot. The person grabbed our bags for us and we were on our way. And they even had free WiFi in the van, which I thought was nice. The day we left they were prompt and same thing: had a sign with my name so they were easy to spot and grabbed our bags and off we went. We didn't have to share our ride with anyone else and the cost was beyond reasonable. Well done DAT.

From: USA
Rate: Excellent!
No. 2642
Saydie Arami
Monday, 11/7/2016 5:31:08 PM

I loved that the driver allowed me to play the music that I wanted to on the trip.

From: USA
Rate: Very Good!
No. 2641
DOLORES LAGORGA
Monday, 11/7/2016 2:24:28 PM

We did receive an email during our trip that said there were important changes to our pick up. Due to poor internet service we were not able to contact the DT direct from the resort, however the representative ( Emma) at the resort was able to confirm our pick up time. We had no problems on pick up day and the driver was there exactly when they said he would be. We had a very easy ride back to the airport.

From: USA
Rate: Excellent!
No. 2640
Eileen
Monday, 11/7/2016 12:55:53 PM

Great job

From: USA
Rate: Excellent!
No. 2639
Matt
Monday, 11/7/2016 11:48:28 AM

Excellent Service!

From: USA
Rate: Excellent!
No. 2638
Marion Thomas
Monday, 11/7/2016 12:50:25 AM

Ride back to the airport was great the driver was much more nice and polite than the driver who took us to the hotel Great service

From: France
Rate: Excellent!
No. 2637
Zac Lehr
Sunday, 11/6/2016 7:42:31 AM

Very easy to find at the airport, Driver was great. On our departure day the driver was early and got us back to the airport in no time at all. The entire experience was completely trouble free and a great value.

From: USA
Rate: Excellent!
No. 2636
Curt Passmore
Sunday, 11/6/2016 4:15:21 AM

Great service. Thank you!

From: USA
Rate: Excellent!
No. 2635
jacqueline
Saturday, 11/5/2016 9:18:11 AM

maybe try to advertise your company to the hostels in Punta Cana. have them suggest it to their renters because there aren't many ATM machines in the area and this website was great because you could pay with card in advance!!! maybe advertise that you accept cards on your website. its a great advantage in punta cana.

From: USA
Rate: Excellent!
No. 2634
David Cruickshank
Monday, 10/31/2016 10:04:15 AM

I was VERY happy with the service and plan to use it again and recommend it to others.

From: USA
Rate: Excellent!
No. 2633
Lee Yeaton
Monday, 10/31/2016 6:21:12 AM

Our second time using your company and just like the first time all went well, no complaints.

From: USA
Rate: Excellent!
No. 2632
facoetti
Friday, 10/28/2016 2:35:18 AM

I've already written about that ,but as you ask it to me I do it again.This is the third time for me in your company and I would like to book again in november for my friends but it was answered to me that you can't propose me special offer.That's really surprising.There were 5 of us and my friends will be only 2 but the price is the same (around 170dollars) I'd appreciate you could propose me another solution because each year I like your service more and more Thanks

From: France
Rate: Excellent!
No. 2631
Julie Koszalinski
Tuesday, 10/25/2016 5:41:25 AM

I sent an e-mail to change the pickup time to go back to the airport, but it appears the driver didn't know. Thankfully, we were early and he didn't think we were a no show!

From: USA
Rate: Excellent!
No. 2630
SHANNON ZOHRLAUT
Monday, 10/24/2016 8:23:05 AM

Thank you for the excellent service and great rate. We will definitely use you again and highly recommend to others!

From: USA
Rate: Excellent!
No. 2629
Raul
Thursday, 10/20/2016 6:25:57 AM

Top of the line service, thanks !!

From: USA
Rate: Excellent!
No. 2628
Bedard
Friday, 10/14/2016 2:25:08 AM

Pas d'autres commentaires à ajouter, tout était parfait. Nous utiliserons certainement encore vos services lors d'une prochaine visite et vous recommanderons sans hésitation.

From: Canada
Rate: Excellent!
No. 2627
ANA AGUILERA
Thursday, 10/13/2016 6:08:29 PM

Everything was excellent, thank you very much

From: USA
Rate: Excellent!
No. 2626
Jason Gantt
Thursday, 10/13/2016 9:18:15 AM

Once again the driver provided was perfect. Couldn't have asked for anything nay better.

From: USA
Rate: Excellent!
No. 2625
David gruver
Tuesday, 10/11/2016 8:41:49 PM

Great service and on time.

From: USA
Rate: Excellent!
No. 2624
Fricke
Tuesday, 10/11/2016 11:19:14 AM

Would totally recommend!

From: USA
Rate: Excellent!
No. 2623
Sonja Romain
Sunday, 10/9/2016 6:09:03 AM

If I come to Punta Cana again I will certainly make arrangements with your company.

From: USA
Rate: Excellent!
No. 2622
Laurence Clarke
Saturday, 10/8/2016 10:00:59 AM

Advertise more with UK holiday booking agents. Your service is very good & much better than most transfer services recommended in the UK. Try contacting a company called Bluebay Travel in UK, they use Jumbo transfers in the Dominican, they are not reliable.

From: United Kingdom
Rate: Excellent!
No. 2621
Addie Anderson
Saturday, 10/8/2016 7:11:07 AM

Our experience with our round trip ride to and from our destination was on-time,easy, relaxing, and hassle-free. We would definitely use your service again.

From: USA
Rate: Excellent!
No. 2620
Gaia Carnio
Sunday, 10/2/2016 11:46:01 AM

I've been using your sevices for a few times now and I will keep using them. Very happy evry time. Excellent transfer service.

From: United Kingdom
Rate: Excellent!
No. 2619
Meyer
Sunday, 10/2/2016 9:11:07 AM

Top notch, will use again

From: USA
Rate: Excellent!
No. 2618
Erika
Monday, 9/26/2016 8:27:34 AM

Service and value was great. Baggage porter brought us to the customer service stand. Everyone very professional and courteous and arrived on time. Thank you.

From: USA
Rate: Excellent!
No. 2617
Ramon Mora
Sunday, 9/25/2016 2:04:04 PM

continue to do what you currently are doing, excellent customer service

From: USA
Rate: Excellent!
No. 2616
Jocelyn Jean Philippe
Saturday, 9/24/2016 7:54:00 AM

I will definitely use the service again. It was a great experience at a very good price. Thank you DAT

From: USA
Rate: Excellent!
No. 2615
O'Regan
Tuesday, 9/20/2016 4:35:12 AM

Would use again and recommended to a friend

From: United Kingdom
Rate: Excellent!
No. 2614
Robert Palmore
Saturday, 9/17/2016 5:09:49 AM

Excellent experience with your company and we will use again when needed and available

From: USA
Rate: Excellent!
No. 2613
SAID ABIDA
Tuesday, 9/13/2016 5:22:55 PM

very professional service on time, safe, brand new vehicles, helpful drivers... perfect! you guys exceeded my expectations! keep up the good work! Thank you!

From: USA
Rate: Excellent!
No. 2612
Miguel Torres Castro
Sunday, 9/11/2016 10:02:01 AM

Only for next time to have the my name on the sign when the driver greets at the airport. I was looking for my name only to find a sign that just said "dominican airport transfer" and was not sure if it was for me or someone else until I asked the driver.

From: USA
Rate: Very Good!
No. 2611
Joseph DeRosimo
Sunday, 9/11/2016 5:13:35 AM

Hire more drivers like Joselito

From: USA
Rate: Excellent!
No. 2610
Derek Scarborough
Thursday, 9/8/2016 7:46:55 AM

Service was great! Only company I found that didn't have a problem with the short notice I had given for my pickup and cheapest price for private transfer.

From: USA
Rate: Excellent!
No. 2609
Sheue
Saturday, 9/3/2016 6:54:48 AM

Continue to provide secure excellent services

From: USA
Rate: Excellent!
No. 2608
Shah Alam
Tuesday, 8/30/2016 11:48:36 AM

Our Driver was very nice with great service

From: USA
Rate: Excellent!
No. 2607
Portelli
Tuesday, 8/30/2016 5:37:09 AM

Nice service with a great price

From: USA
Rate: Excellent!
No. 2606
Clarence F Milton
Tuesday, 8/23/2016 7:08:55 PM

Great service. I am satisfied 100%.

From: USA
Rate: Excellent!
No. 2605
Ronald A. Cobb and Sue Anne Cobb
Monday, 8/22/2016 6:04:42 AM

Please stay around. We will be back to Punta Cana, and will definitely use your service again. We will tell all our family and friends as well. Thanks so much for such excellent service.

From: USA
Rate: Excellent!
No. 2604
Alejandro
Sunday, 8/21/2016 1:01:12 PM

Excellent Service. The representative at the Hotel (Marianne,I believe was her name) was great!!

From: USA
Rate: Excellent!
No. 2603
Minesh Desai
Sunday, 8/21/2016 5:08:59 AM

DAT is the way to travel in DR. Thanks.

From: USA
Rate: Excellent!
No. 2602
Juana Espinosa
Tuesday, 8/16/2016 5:47:03 PM

I was very pleased with the service .it was my first time using the service. I will use it again next year.

From: USA
Rate: Excellent!
No. 2601
Sandra Striba
Tuesday, 8/16/2016 5:23:34 PM

Excellent service! I would highly recommend DAT to anyone traveling to the Dominican Republic. We will definitely use DAT's services if we travel to Dominican Republic again.

From: USA
Rate: Excellent!
No. 2600
Lena burns
Tuesday, 8/16/2016 3:28:09 PM

Airport pick up and return were both excellent. I will use you again

From: United Kingdom
Rate: Excellent!
No. 2599
Kelly Mancini
Sunday, 8/14/2016 10:12:02 AM

This service was great and very reliable !!! Would use this company definitely when I come to Punta Cana.

From: USA
Rate: Excellent!
No. 2598
Joel Guerin
Sunday, 8/14/2016 9:53:44 AM

The service was excellent. The drivers were on time, courteous and we received everything we expected from a private shuttle to and from the airport.

From: Canada
Rate: Excellent!
No. 2597
Lorenzo Hernandez
Saturday, 8/13/2016 12:59:14 PM

Everything was fine.

From: USA
Rate: Excellent!
No. 2596
Ava Williams
Wednesday, 8/3/2016 9:12:51 AM

Excellent value! Service was exactly on time. I loved that we didn't have to confirm departure service in advance. We will use your company again and again.

From: USA
Rate: Excellent!
No. 2595
Jacqueline Maffiore
Wednesday, 8/3/2016 8:28:20 AM

Very Pleased with directions on how to find your location in the Airport. -Very prompt - -Nice drivers. -Reasonable price.

From: USA
Rate: Excellent!
No. 2594
Ubaldo Arroyo
Wednesday, 8/3/2016 7:36:22 AM

Great service, the driver was very polite, courteous and knowledgeable, he gave us good tips and told us a little about the history of the Dominican Republic. One minor improvement would be to have an extra person at the counter to help.

From: USA
Rate: Excellent!
No. 2593
Tim Green
Wednesday, 8/3/2016 5:37:53 AM

We were very impressed with the service that was provided. The driver was at the airport when we arrived and was on time at the resort for our return. The bus was very clean and the a/c worked great. I would not think twice about booking their services again.. Thank you for the excellent service.

From: USA
Rate: Excellent!
No. 2592
Karen Brice
Tuesday, 8/2/2016 3:42:23 PM

My main complaint has to do with finding the counter at the airport. It was so confusing plus we asked several people showing them the voucher and they too were confused. We finally came across someone who took us to the counter.

From: USA
Rate: Very Good!
No. 2591
Kevin Poropat
Monday, 8/1/2016 9:02:41 AM

We loved Emma at the hotel... She booked our Excursions and was very helpful and informative! She worked at the hotelbeds location at the Majestic Elegance hotel.

From: USA
Rate: Excellent!
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