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Testimonials
Thank you very much for having used our services. It was our pleasure to have served you!
We work very hard and continuously aim to please our customer’s needs and it is for this reason we would like you to take less than 5 minutes of your valuable time to fill out this short 10 questions survey.
Your input will help us to improve our services in the near future.
Booking Number:  Email: 
   
Name:  Country:
Where did you find us?






1-What type of services did you purchase with DAT? (Please mark all that applies)






2-How was the meet and greet at the airport?



3-How was the ride?



4-Driver’s behavior? (Please mark all that applies)





5-Vehicle conditions (Please mark all that applies)







6-If you called our local customers service, how do you rate your experience?



7-Did you purchase any Tours from our Representatives at the Hotel?

8-Did you receive any business card from the driver or the representative that does not belong to DAT?

9-From 1 to 5, how do you rate our service?




10-Do you have any suggestion or comments to help us improve our service?
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Total Entrys: 2581, Page: 1

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No. 2581
Susan
Sunday, 5/29/2016 3:21:19 PM

Service was excellent. Pick up was there when we exited the airport 5 minutes before our schedule landing time (with no need for tourist card wait and no checked luggage). Return driver originally went to wrong hotel, but located us and arrived within minutes of scheduled time. Both drivers were friendly, tolerant of my bad Spanish, helpful, and safe

From: USA
Rate: Excellent!
No. 2580
ANGELITA GALLARDO
Friday, 5/27/2016 12:11:57 PM

Both our drivers were on time and courteous. It was a wonderful beginning and end to our vacation on this beautiful island. Will definitely use again and highly recommend.

From: USA
Rate: Excellent!
No. 2579
Nancy Mocroft
Wednesday, 5/25/2016 6:33:36 PM

It was a good service at a reasonable price.

From: USA
Rate: Excellent!
No. 2578
Elizabeth Gayol
Wednesday, 5/25/2016 1:36:24 PM

The driver Moises, excellent! Wow he went out and beyond to make our trip from the airport to resort so pleasant. Thank you

From: USA
Rate: Excellent!
No. 2577
Ron Rozek
Wednesday, 5/25/2016 12:13:36 PM

I would think for just 2 people, that a car rather than a van would be better. I loved the service and will tell everyone to use you. excellent. from 1 to 10 the service was a 12.

From: USA
Rate: Excellent!
No. 2576
BECHU ADLA
Saturday, 5/21/2016 12:51:36 PM

Excellent service!

From: France
Rate: Excellent!
No. 2575
Lisa Cassidy
Saturday, 5/21/2016 10:26:13 AM

Was very happy with the service! It just gets a little confusing when you're looking for a DAT rep and there isn't one. Will recommend you for sure though!

From: USA
Rate: Excellent!
No. 2574
Brandy Romadka
Wednesday, 5/18/2016 10:02:18 AM

My girlfriend and I thoroughly enjoyed our transportation to and from the airport. The drivers were on time, very friendly and we felt very safe with them. We would both highly recommend DAT to other friends.

From: USA
Rate: Excellent!
No. 2573
Michelle Cefaretti
Wednesday, 5/18/2016 9:40:49 AM

I would prefer if the driver took our bags from start to finish. I felt like I had to tip the person at the hotel and airport as well as the driver and it cut down on the drivers tip because I only set aside a certain amount of money for the tip.

From: USA
Rate: Excellent!
No. 2572
Troy K.
Tuesday, 5/17/2016 6:20:34 PM

Excellent service. Highly recommend.

From: USA
Rate: Excellent!
No. 2571
Frank Esposito
Monday, 5/16/2016 5:23:22 PM

Just keep up the good service

From: USA
Rate: Excellent!
No. 2570
R.Durbin
Monday, 5/16/2016 12:15:07 PM

Dont change a thing

From: USA
Rate: Excellent!
No. 2569
Katherine Evans
Monday, 5/16/2016 11:38:43 AM

None. We were very impressed.

From: USA
Rate: Excellent!
No. 2568
James
Thursday, 5/12/2016 8:17:55 AM

Service was fantastic. One of our passengers even came in to the other terminal and the driver went out of his way to not only pick him up but also waited a few minutes while we were waiting for him to come through customs. Drivers were fantastic

From: USA
Rate: Excellent!
No. 2567
John Waszkiewicz
Monday, 5/9/2016 12:49:22 PM

No. Everything was great as usual.

From: USA
Rate: Excellent!
No. 2566
coby g
Saturday, 5/7/2016 9:14:30 AM

nice start and end of our vacation, on time, new vehicle, pleasant representative and drivers, very nice time on tours, will recommend and book again on next vacation.

From: USA
Rate: Excellent!
No. 2565
Susan Maki
Thursday, 5/5/2016 2:50:30 PM

Very pleased with the service, punctuality, cleanliness of the van, AC worked well, BEST VALUE for airport transport!

From: USA
Rate: Excellent!
No. 2564
Serica Marden
Thursday, 5/5/2016 7:44:10 AM

We booked round trip private transfer online before leaving home. After arrival to the DR, and upon drop off at our hotel, I would have liked either a verbal confirmation, or written confirmation from the driver (or other employee) that someone would be there to pick us up on the proper day and time. Our pickup to return to the airport was great, but it's nice to be sure that someone will be there when it is expected.

From: USA
Rate: Excellent!
No. 2563
Tammy Morgan
Thursday, 5/5/2016 7:29:09 AM

I will recommend to all my travel clients!

From: Canada
Rate: Excellent!
No. 2562
DeAndrea Mynatt
Tuesday, 4/26/2016 1:10:53 PM

Great Service! I will use your company again when I return to Punta Cana in September. I will also refer to your site.

From: USA
Rate: Excellent!
No. 2561
Van Tran
Tuesday, 4/26/2016 6:05:17 AM

Divers were courteous and arrived on time for pickup. I would recommend DAT to any travelers going to Santo Domingo.We had reserved for 12 persons, the van has 11 seats. ? ?

From: USA
Rate: Excellent!
No. 2560
Suzanne Miller
Tuesday, 4/19/2016 7:49:45 AM

The service was amazing. This was our first time to DR so I was a little nervous. A man at the airport saw me cam right to me looked at my booking paperwork grabbed our suitcases and said follow me. He was quick, knew exactly what he was doing, and had us in our van within 2 mins.

From: Canada
Rate: Excellent!
No. 2559
Gramens
Sunday, 4/17/2016 7:04:50 AM

No suggestions-driver was pleasant, responsive and accommodating

From: USA
Rate: Excellent!
No. 2558
David Gorlewski
Sunday, 4/17/2016 6:07:23 AM

It was excellent service I would definitely use your service again and I will recommend you to friends.

From: USA
Rate: Excellent!
No. 2557
brian ries
Sunday, 4/17/2016 5:59:05 AM

None ..it's was perfect to my resort and back to airport . Everyone was on time and went smooth

From: USA
Rate: Excellent!
No. 2556
Susan Rottschafer
Friday, 4/15/2016 6:26:05 AM

None. I am a travel agent. This is the first time I used DAT. When comparing prices, DAT was much lower in price. I was a little worried that the service may reflect this. Not at all! I will highly recommend and book DAT for all of my clients.

From: USA
Rate: Excellent!
No. 2555
Ursula Wojdyla
Sunday, 4/10/2016 5:18:55 PM

No, I will definitely use your service on all future visits and will recommend you to my friends and family. I will also post a very positive rating on trip advisor.com

From: USA
Rate: Excellent!
No. 2554
C Douglas Smith
Sunday, 4/10/2016 7:06:02 AM

Everything was fast, smooth, and perfect. I am not sure why others would pile into large coach buses and go from resort to resort rather than using DAT. The price was fair and the service was the best we had in D.R.

From: USA
Rate: Excellent!
No. 2553
Patricia Brooks
Sunday, 4/10/2016 6:35:08 AM

Great experience - would definitely use again

From: USA
Rate: Excellent!
No. 2552
Darlene Miller
Sunday, 4/10/2016 6:23:37 AM

Private transfer worth the $

From: USA
Rate: Excellent!
No. 2551
Greg Peters
Thursday, 4/7/2016 6:52:35 AM

Service was excellent. I would definitely recommend your company.

From: USA
Rate: Excellent!
No. 2550
Louis Anderson
Thursday, 4/7/2016 6:47:29 AM

I think the service was excellent and the communication was excellent. My only concern, but it's not the company's fault per se, is if the drivers knew a little more English. Maybe I should learn more Spanish though.

From: USA
Rate: Excellent!
No. 2549
VIOLETA DE PIEROLA
Wednesday, 4/6/2016 3:05:28 PM

IT WAS A GREAT EXPERIENCE, I WILL USE YOU GUYS AGAIN WHEN I GO BACK TO PUNTA CANA.

From: USA
Rate: Excellent!
No. 2548
Ronald Conroy
Sunday, 4/3/2016 10:39:22 PM

We will recommend to others and use again if needed.

From: Canada
Rate: Very Good!
No. 2547
Cyndi Powers
Sunday, 4/3/2016 2:06:25 PM

would definitely use you again...WILL DEFINATLEY refer your company!!

From: USA
Rate: Excellent!
No. 2546
Ellen rourke
Saturday, 4/2/2016 4:37:16 AM

No , it was great. Your drivers were on time and friendly. This was the most hassle free and organized part of our trip.

From: USA
Rate: Excellent!
No. 2545
Scott E
Friday, 4/1/2016 2:36:44 PM

No. Keep up the great work. I will absolutely use your service for any/all future visits to the Dominican Republic. THANK YOU!!!

From: USA
Rate: Excellent!
No. 2544
Krista Ridder
Sunday, 3/27/2016 2:34:55 PM

Great experience and so glad we did the private transfer. Thank you for the great service. Drivers were nice and right on time.

From: USA
Rate: Excellent!
No. 2543
Lisa Thompson
Saturday, 3/26/2016 5:57:37 AM

Excellent service, quickly out of airport with no hiccups. Very reasonably priced! Pickup from hotel was smooth and on time. Would highly recommend. Thanks DAT

From: USA
Rate: Excellent!
No. 2542
Wayne Jung
Monday, 3/21/2016 7:43:03 AM

Prompt and on-time on the return trip. Safe and courteous drivers. Clean and comfortable vehicles. It was money well spent. Thank you.

From: USA
Rate: Excellent!
No. 2541
Corrin
Sunday, 3/20/2016 11:04:50 AM

We were very impressed with the service. It was definitely worth the extra money to have a private transfer! The drive was on time and very courteous.

From: USA
Rate: Excellent!
No. 2540
Dale J Evearitt
Sunday, 3/20/2016 10:17:01 AM

The only problem we experienced was communication due to language differences. Drivers were top notch. We were very pleased and will use service again when we travel.

From: USA
Rate: Excellent!
No. 2539
Karen ONeil
Wednesday, 3/16/2016 1:18:17 PM

I would use your service again. Excellent service and fair rates.

From: USA
Rate: Excellent!
No. 2538
Krage Fox
Monday, 3/14/2016 7:05:29 PM

It was our first trip to DR and the arrival was a little confusing from getting our bags to going over to a counter. In the USA the drivers are waiting for you at the baggage arrival. Our driver was excellent and very careful compared to other drivers we saw driving on the roads. I would use your service again.

From: USA
Rate: Excellent!
No. 2537
Virginia Timmerman
Monday, 3/14/2016 1:59:42 PM

None - I was a little hesitant about using the service but was thoroughly pleased with the service and will definitely use you in the future and recommend you to our friends.

From: USA
Rate: Excellent!
No. 2536
John K Darling
Thursday, 3/10/2016 5:12:24 PM

With the exception of above comment, the experience was perfect. Excellent vehicles, friendly and professional drivers, pick ups exactly on time. Definitely a 5* experience!

From: USA
Rate: Excellent!
No. 2535
Raymond Richard
Sunday, 2/28/2016 4:08:55 PM

Went to the counter were given our paper work and directed to the driver with our name on a sign. Out of the airport quickly. Both drivers were very courteous. The pick-up at the hotel was on time and we were on our way quickly.

From: USA
Rate: Excellent!
No. 2534
Julie Bartell
Sunday, 2/28/2016 4:27:46 AM

Loved that the car had internet!

From: USA
Rate: Excellent!
No. 2533
Ashley Gilmore
Monday, 2/22/2016 7:31:31 AM

Nope, keep up the great work!

From: USA
Rate: Excellent!
No. 2532
anthony bosco
Sunday, 2/21/2016 1:54:42 PM

i was very happy with my first trip to DR. when i retun i will use your service again. everything was very clear on the printout and im glad i did not rent a car for all week. not needed. thank you for making my trip less streesful

From: USA
Rate: Excellent!
No. 2531
Jim Spalenka
Sunday, 2/21/2016 8:49:13 AM

Back was great with better communication with driver and he showed us sights of the city since we were early.

From: USA
Rate: Excellent!
No. 2530
Daniel Fuller
Sunday, 2/21/2016 7:02:55 AM

DAT service was excellent. I really appreciated the flexibility offered by customer service (Rafael Silva) when our arrival time needed to change due to mechanical issues with the aircraft. I have used DAT on each of my trips to the Dominican and each time have been very pleased.

From: USA
Rate: Excellent!
No. 2529
SEAN CIMA
Thursday, 2/18/2016 10:16:45 AM

Only problem we had was when we were leaving the airport before we got to the Hotel Beds counter there were a lot of people telling us where to go and what van to get on but they were not the correct ones. Once we found the Hotel Beds counter we were well taken care of and sent to the correct driver and van.

From: USA
Rate: Excellent!
No. 2528
Stephen Gratwick
Wednesday, 2/17/2016 7:35:00 AM

Divers were courteous and arrived on time for pickup. I would recommend DAT to any travelers going to Punta Cana.

From: USA
Rate: Excellent!
No. 2527
Dr. Susanne Kammerer
Wednesday, 2/17/2016 2:30:33 AM

Just wanted to tell you that I was very satisfied with your service, drivers were very much in time and I felt very safe as a single female traveller. Once I come back I will certainly use your service again.

From: Germany
Rate: Excellent!
No. 2526
Manish Nayak
Sunday, 2/14/2016 3:27:49 PM

Excellent service will definitely book with you guys whenever we go there

From: USA
Rate: Excellent!
No. 2525
Manish Nayak
Sunday, 2/14/2016 3:25:20 PM

Excellent service will definitely book with you guys whenever we go there

From: USA
Rate: Excellent!
No. 2524
N Patel
Friday, 2/12/2016 1:38:18 PM

Very pleased with the experience. The rates are very cost effective for private transfers to the Dreams Punta Cana resort, I had paid extra for a car seat for an infant, but I got a quick reply that car seats were not available for infants and promptly refunded the extra cost. The service was very professional. One member of our group left 2 days early but he forgot his jacket in the vehicle. We enquired its whereabouts , and 2 days later when we left DR, the jacket was delivered to us. When you call them for any questions, the representative is very helpful. Will always use DAT when next in DR.

From: Canada
Rate: Excellent!
No. 2523
Jeanne Lyon
Thursday, 2/11/2016 1:45:04 PM

very pleased with your service and would recommend to anyone that would go to Punta Cana. Thanks once again, and look forward to using your service again when we return to Punta Cana again...........

From: USA
Rate: Excellent!
No. 2522
Cliff Hyatt
Thursday, 2/11/2016 8:23:27 AM

This was the second time that we used your airport to hotel and return service. We were extremely satisfied both times and will use the service again on our next visit to the Dominican Republic. Price is very reasonable. Keep doing what you do.

From: Canada
Rate: Excellent!
No. 2521
Bryce
Thursday, 2/11/2016 5:32:12 AM

Would recommend to anyone going to the Dominican. Francisco, our return driver, was excellent!

From: USA
Rate: Excellent!
No. 2520
patti
Thursday, 2/11/2016 5:32:07 AM

It was awesome we were the only 2 in the vans both ways!!!! Keep up the great work!!

From: USA
Rate: Excellent!
No. 2519
Holly Anderson
Friday, 2/5/2016 7:37:29 AM

I was a little skeptical of booking over the internet without much background knowledge of your company however I was really impressed with how our transfers were expertly coordinated. Both transfers were on time and we didn't have any problems at all. The drivers were safe and courteous and I wouldn't hesitate to recommend your company to anyone traveling to the Dominican Republic who requires transfers. Excellent experience all around. Thank-you!

From: USA
Rate: Excellent!
No. 2518
Dorin Olarov
Friday, 2/5/2016 5:09:00 AM

Just keep up the good work! You have a very functional system from the time of booking to the time we part ways at the airport/hotel.

From: USA
Rate: Excellent!
No. 2517
Symone Ap Schaefer
Thursday, 2/4/2016 5:54:27 PM

Excellent service! Thank you.

From: Brazil
Rate: Excellent!
No. 2516
Heather L Russell
Saturday, 1/23/2016 7:15:18 PM

nope, we'll you use your services on our next visit. thank you

From: USA
Rate: Excellent!
No. 2515
Paulette M.
Tuesday, 1/19/2016 4:01:34 AM

No suggestions. I was completely satisfied with the service and will call again for our next trip.

From: USA
Rate: Excellent!
No. 2514
Susan Cable
Wednesday, 1/6/2016 7:43:39 AM

Would be nice to have a sign with passengers name, waiting at airport.

From: USA
Rate: Excellent!
No. 2513
Kimberly Fischer
Wednesday, 1/6/2016 5:58:12 AM

No additional recommendations, the transfer was great. Thank you!

From: USA
Rate: Excellent!
No. 2512
Tracy Osmond
Wednesday, 1/6/2016 4:05:54 AM

Service provided was the best we have experienced on our many trips to the Dominican. keep up the great work!! Staff extremely receptive, friendly and efficient. Made my family at ease after a long flight. We were escorted to the waiting van & driver by our representative, he assisted with our luggage. We were excited to meet our first female driver. she welcomed us, answered questions regarding the drive and location of the resort, and sang to us all the way!! Our driver on the return trip was very professional. Arrived promptly at pick up time, assisted with luggage at resort and airport and was very courteous.

From: Canada
Rate: Excellent!
No. 2511
lucio paternoster
Monday, 1/4/2016 7:05:03 AM

very satisfied - i used company's service also for the return to the airoport - same excellent level of service

From: United Kingdom
Rate: Excellent!
No. 2510
Bruce I
Saturday, 12/26/2015 6:07:47 PM

Great job!

From: USA
Rate: Excellent!
No. 2509
Ana
Friday, 12/25/2015 5:32:26 AM

Excellent service, we would reccomend it to everybody. The driver was super on time (at the pick up was waiting for us due to a late fly, and at the pick up he showed up right on time) and both of them was very kind.

From: Slovenia
Rate: Excellent!
No. 2508
Alexandre Pestana
Thursday, 12/24/2015 7:14:38 PM

Congratulations, overall service was better rhan expected!

From: Brazil
Rate: Very Good!
No. 2507
Vanessa Mercado
Monday, 12/21/2015 7:34:28 PM

Service is excellent, just please make sure that your customers are protected from these aggressive timeshare sellers in the airport

From: USA
Rate: Excellent!
No. 2506
Lissette Hellstrom
Monday, 12/21/2015 12:48:36 PM

I was recommended it to anyone thank you for you service...

From: USA
Rate: Excellent!
No. 2505
Steve Gotts
Monday, 12/21/2015 5:56:51 AM

return pickup service from Hotel was excellent; driver was about 15 mins early, had sign with our name on it; waited for us until we were ready to leave (5 mins early). A/C worked very well.

From: USA
Rate: Excellent!
No. 2504
Dennis Martz
Sunday, 12/20/2015 5:44:35 PM

Service was great. Keep up the great job

From: USA
Rate: Excellent!
No. 2503
Teodor Nitu
Sunday, 12/20/2015 2:50:08 PM

The service is generally good. To make it excellent just eliminate the need to call and keep up the good work.

From: USA
Rate: Very Good!
No. 2502
Diane Makos
Sunday, 12/20/2015 1:55:44 PM

None, this is the third time we have used the service. Excellent as usual. Will use it again.

From: Canada
Rate: Excellent!
No. 2501
Dave
Sunday, 12/20/2015 1:52:07 PM

Have used DAP In Punta Cana on four occasions and always excellent service.

From: USA
Rate: Excellent!
No. 2500
Dmitri Bobko
Thursday, 12/17/2015 10:31:54 AM

Will definitely use again in the future. Used 3 times during my stay in DR, and all times the drivers were there on time and the ride was always excellent. Thank you very much. Until next time!

From: Canada
Rate: Excellent!
No. 2499
Juan Ignacio Larramendy
Friday, 12/11/2015 10:22:40 AM

Rafael, muchas gracias por la atención y el servicio prestado, fué excelente, tanto en la resolución de los problemas que tuvimos por cancelaciones de las aerolineas como el trato de los choferes. Excelente !!!! Saludos desde Argentina.

From: Argentina
Rate: Excellent!
No. 2498
Juan Ignacio Larramendy
Friday, 12/11/2015 7:19:30 AM

Rafael, muchas gracias por la atención y el servicio prestado, fué excelente, tanto en la resolución de los problemas que tuvimos por cancelaciones de las aerolineas como el trato de los choferes. Excelente !!!! Saludos desde Argentina.

From: Argentina
Rate: Excellent!
No. 2497
Tien Phan
Wednesday, 12/9/2015 10:05:13 AM

I was very pleased with your company's services. Definitely I will use your services again in the future and I also will refer your company to my friends.

From: USA
Rate: Excellent!
No. 2496
Colin and Susan Hedey
Tuesday, 12/8/2015 11:58:38 PM

A good efficient service which I would not hesitate to use again. Driver was waiting at airport even though our flight landed early and was punctual for the return collection

From: United Kingdom
Rate: Excellent!
No. 2495
Ueli Huber
Tuesday, 12/8/2015 11:53:36 AM

Continue like this!

From: Switzerland
Rate: Excellent!
No. 2494
Donald Blair Fingland
Tuesday, 12/8/2015 6:38:51 AM

We would use your service again.

From: Canada
Rate: Excellent!
No. 2493
lubyca gyuk
Tuesday, 12/8/2015 6:23:04 AM

Very good service, I would use this service again and recommend it to my clients

From: Canada
Rate: Excellent!
No. 2492
David Page
Friday, 12/4/2015 8:04:00 AM

We will use this service again. Isaac was excellent and even drove us back to the resort to find a lost item.

From: USA
Rate: Excellent!
No. 2491
Amy
Wednesday, 12/2/2015 6:58:08 PM

We got a flat tire 15 minutes from the airport, but our driver tried very hard to fix it and got us another taxi when he couldn't.

From: USA
Rate: Excellent!
No. 2490
Amy
Wednesday, 12/2/2015 6:53:08 PM

Our driver was amazing. He was able to drive between two horses that had appeared from nowhere and kept us safe without a scratch on the car!

From: USA
Rate: Excellent!
No. 2489
Cynthia Coello
Wednesday, 12/2/2015 6:13:46 PM

Thank you for your service. You beat everyone's price, and I would confidently recommend your services.

From: USA
Rate: Excellent!
No. 2488
James Hill
Wednesday, 12/2/2015 5:38:54 PM

Needed to change our passenger count the day before arrival. Customer service took care of the change promptly. Very good experience.

From: USA
Rate: Excellent!
No. 2487
Leigh Schrope
Wednesday, 12/2/2015 4:47:29 PM

No everything was great

From: USA
Rate: Excellent!
No. 2486
James Krause
Wednesday, 12/2/2015 1:33:11 PM

Keep up the good work!

From: USA
Rate: Excellent!
No. 2485
BRIDGETTE KNIGHT
Wednesday, 12/2/2015 10:39:29 AM

GREAT SERVICE. WILL USE AGAIN AND REFER

From: USA
Rate: Excellent!
No. 2484
William Mejia
Friday, 11/27/2015 6:17:34 AM

Al salir de aduanas de inmediato encontre su representante con el cartel con mi apellido y de inmediato llamaron a la unidad que nos transporto al hotel. De regreso al aeropuerto, el conductor ya estaba esperandonos en el loby del hotel. En todos los casos recibimos de todo su personal un trato cortes y buen servicio.

From: USA
Rate: Excellent!
No. 2483
Ajay Sevak
Tuesday, 11/24/2015 8:59:28 PM

You guys are doing a great job! Keep it up.

From: USA
Rate: Excellent!
No. 2482
Samai
Tuesday, 11/24/2015 4:44:15 PM

Satisfied with service and will definitely use again

From: United Kingdom
Rate: Very Good!
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