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Testimonials
Thank you very much for having used our services. It was our pleasure to have served you!
We work very hard and continuously aim to please our customer’s needs and it is for this reason we would like you to take less than 5 minutes of your valuable time to fill out this short 10 questions survey.
Your input will help us to improve our services in the near future.
Booking Number:  Email: 
   
Name:  Country:
Where did you find us?






1-What type of services did you purchase with DAT? (Please mark all that applies)






2-How was the meet and greet at the airport?



3-How was the ride?



4-Driver’s behavior? (Please mark all that applies)





5-Vehicle conditions (Please mark all that applies)







6-If you called our local customers service, how do you rate your experience?



7-Did you purchase any Tours from our Representatives at the Hotel?

8-Did you receive any business card from the driver or the representative that does not belong to DAT?

9-From 1 to 5, how do you rate our service?




10-Do you have any suggestion or comments to help us improve our service?
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Total Entrys: 2378, Page: 1

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No. 2378
Sydelle Weinstein
Thursday, 6/25/2015 5:03:11 PM

How can you improve an already great service. Thank you so much. I certainly would use you again.

From: USA
Rate: Excellent!
No. 2377
virginia garnica
Thursday, 6/25/2015 3:05:27 PM

Great service. Would use again!

From: USA
Rate: Excellent!
No. 2376
William Cullen
Thursday, 6/25/2015 12:11:40 PM

Everything was smooth and professional. Well done.

From: USA
Rate: Excellent!
No. 2375
Rasha Farag
Thursday, 6/25/2015 11:58:59 AM

I loved Lucia the representative at the hotel, she was a great help without being pushy. I really appreciated that.

From: USA
Rate: Excellent!
No. 2374
Traci Richardson
Thursday, 6/25/2015 11:55:12 AM

Overall great experience. They were there and on time when we arrived and were ready to go.

From: USA
Rate: Excellent!
No. 2373
Luz Aviles
Tuesday, 6/23/2015 4:00:02 PM

Great service....keep up the great job!

From: USA
Rate: Excellent!
No. 2372
Kim Deane
Tuesday, 6/23/2015 8:35:43 AM


From: USA
Rate: Excellent!
No. 2371
Maria Diaz-Gil
Monday, 6/22/2015 11:11:37 AM

The service was excellent and very reasonably priced. We will definitely use DAT again.

From: USA
Rate: Excellent!
No. 2370
Brian Hadley
Monday, 6/22/2015 4:25:51 AM

Staff were very courteous and helpful at the airport

From: Spain
Rate: Excellent!
No. 2369
Vicki Kelly
Sunday, 6/21/2015 6:33:36 PM

We used your services 3 times while we were in Punta Cana and everytime, the driver was either early or right on time. I couldn't have been more pleased and impressed. I am a travel agent and have used your company several times-always with great results. I will share my experience with our clients. Thank you.

From: USA
Rate: Excellent!
No. 2368
Jessica Carfield
Sunday, 6/21/2015 11:49:06 AM

He found us right away as soon as we picked up our luggage. It was very comforting after a long day of travel. The drive who drove us back to the airport at the end of trip was especially friendly. He was happy to answer all of our many questions, and was the nicest person we came into contact with our entire trip. Enjoyed the ride very much!

From: USA
Rate: Excellent!
No. 2367
Francisco diaz
Saturday, 6/20/2015 8:08:49 AM

Odalis fue mi chofer te puedo decir que es un gran ser humano muy profesional muy amigable gente como el son las que se necisitan al frente de un negocio para que los clientes se sientan como en su casa.. Odalis eres el mejor palante siempre.... ATT: El Bori

From: USA
Rate: Excellent!
No. 2366
Esperanza Noboa
Friday, 6/19/2015 8:23:40 PM

It would have been nice to receive a confirmation call and/or email the day prior, to relieve anxiety of uncertainty that driver would be arriving. Other than, very satisfied with service & price!

From: USA
Rate: Excellent!
No. 2365
Henry Jimenez
Friday, 6/19/2015 12:29:30 PM

Just the airport meeting when we arrived as stated on question 2.

From: USA
Rate: Excellent!
No. 2364
Jimmy Mitchel
Friday, 6/12/2015 1:41:11 PM

our party was extremely satisfied with the service received. In addition the pricing was very fair. Normally we get transfers included with a package however this time, we booked hotel, flight and transfers separately. We would definitely use DAT again and I plan on doing a very positive review on trip advisor so that others may also have the opportunity to use DAT. Thank you for a job well done.

From: USA
Rate: Excellent!
No. 2363
Jeff Zahnle
Monday, 6/8/2015 8:56:49 AM

You provide a great service at very reasonable rates. I would HIGHLY recommend you to anyone traveling and wanting to use your services!!!!

From: USA
Rate: Excellent!
No. 2362
Chris
Sunday, 5/31/2015 7:35:36 PM

Great! the driver was nice, drove safe, and was on-time. We would definitely use this service again in the future.

From: USA
Rate: Excellent!
No. 2361
Richard Gagliano
Saturday, 5/30/2015 5:38:30 AM

Our driver Issac was very professional, courteous and on time on both pick up and return trip. Would definitely use your service again

From: USA
Rate: Excellent!
No. 2360
Shante' Arnett
Saturday, 5/30/2015 3:06:11 AM

My round trip transport was flawless. On time each time I never had to wait. Had a sign with my name and was always greeted with a smile and hand shake. He remembered me on the return trip to the airport and asked how my stay was. Will totally use again, worth the money for the private escalade.

From: USA
Rate: Excellent!
No. 2359
Washington Farver
Thursday, 5/28/2015 10:39:39 PM

The drivers were very professional and the service was great. If we ever travel to the DR again we will definitely use Dominican Airport Transfers again.

From: USA
Rate: Excellent!
No. 2358
Marilou Jongko
Tuesday, 5/26/2015 11:08:22 PM

We were very happy with the company and service!!

From: USA
Rate: Excellent!
No. 2357
Joyce Eglin
Tuesday, 5/26/2015 5:24:50 PM

The drivers were ON TIME and very nice. We never had to wait for our ride and it was very comfortable. Thank you for the ride to and from the airport

From: USA
Rate: Excellent!
No. 2356
Matt
Tuesday, 5/26/2015 8:38:26 AM

I am very glad we booked with DAT. The service was excellent and the rates were unbeatable.

From: USA
Rate: Excellent!
No. 2355
Alex Rodriguez
Monday, 5/25/2015 11:26:15 AM

Driver was very pleasant. He was waiting when we arrived and introduced himself to us. The ride was also pleasant. We arrived at the hotel within a reasonable amount of time and felt safe the entire ride!

From: USA
Rate: Excellent!
No. 2354
Sharon Shea
Monday, 5/25/2015 7:04:44 AM

I would recommend your service to others. We were very happy with our decision to use DAT.

From: USA
Rate: Excellent!
No. 2353
Glenna
Sunday, 5/24/2015 9:15:52 PM

The van was waiting for us and the air-conditioning was running. It was wonderful as the humidity was very high that day.

From: USA
Rate: Excellent!
No. 2352
Brian Rothschild
Sunday, 5/24/2015 11:16:57 AM

The driver who took us to our Hotel had a Nice sense of humor. Pointed out some places of interest

From: USA
Rate: Excellent!
No. 2351
Mariano Phillip Yogore
Friday, 5/22/2015 6:46:32 PM

I liked the drivers music. It was nice to hear local music listened to by a local.

From: USA
Rate: Excellent!
No. 2350
eduardo puente
Wednesday, 5/20/2015 5:29:48 PM


From: USA
Rate: Excellent!
No. 2349
Hiram Dancy Jr
Monday, 5/18/2015 8:14:09 PM

Overall experience was wonderful, our driver was always on time and our local representative (Nelson) was very helpful and kind. It truly a stress-free transaction.

From: USA
Rate: Very Good!
No. 2348
Joshua
Monday, 5/18/2015 8:11:43 PM

I would use your service again! We arrived at airport 30 minutes early. Even though a drive wasn't waiting with our name, a representative grabbed someone to take us to the resort. Amazing service and the best price around!

From: USA
Rate: Very Good!
No. 2347
Patrick James
Monday, 5/18/2015 12:32:33 PM

At first I was hesitant after reading reviews about the tour guides on Trip Advisor. It turns out my concerns were unfounded as your company was the best part of our trip.

From: USA
Rate: Excellent!
No. 2346
Taylor Moore
Monday, 5/18/2015 11:06:31 AM


From: USA
Rate: Excellent!
No. 2345
Stephen Armbruster
Monday, 5/18/2015 7:10:59 AM

I will book again as it was painless and everything was on time and past our expectations.

From: USA
Rate: Excellent!
No. 2344
Diane Makos
Sunday, 5/17/2015 7:12:56 AM

No suggestions to make. I have already recommended your service to others and definitely will use your service in the future.

From: Canada
Rate: Excellent!
No. 2343
George Atchison
Wednesday, 5/13/2015 8:36:26 AM

The airport and return was GOOD! The presence of our driver with our names would have made that better. The Eco Caribe tour was not as what was expected. The food was cold when we arrived at the lunch, shopping experiences were not as expected.

From: USA
Rate: Excellent!
No. 2342
Teodor Nitu
Wednesday, 5/13/2015 8:12:22 AM

Your service is pretty good. Keep up the good work.

From: USA
Rate: Very Good!
No. 2341
Brooke Wilfley
Wednesday, 5/13/2015 7:43:33 AM

Everything was on time and the staff was very polite and helpful. My husband accidentally left his cell phone in the car and they brought it all the way back to the airport to us which was so nice : )

From: USA
Rate: Excellent!
No. 2340
Bethany Speegle
Wednesday, 5/13/2015 6:54:58 AM

Driver did not speak much English, but it was not really necessary to get us to our destination. He understood all the important things.

From: USA
Rate: Very Good!
No. 2339
Sarah Harris
Tuesday, 5/12/2015 3:31:02 PM

nope, it was fantastic! will definitely book again next time we go!

From: USA
Rate: Excellent!
No. 2338
Yvonne
Monday, 5/11/2015 2:20:41 PM

It was awesome

From: Canada
Rate: Excellent!
No. 2337
Jafar
Monday, 5/11/2015 9:49:07 AM

The service was excellent. The trip from and to airport was perfectly on time.

From: USA
Rate: Excellent!
No. 2336
M Hanson
Sunday, 5/10/2015 7:01:40 AM

Perfectly satisfied. Had their own counter inside airport terminal. Very convenient and quick. No wait at airport what-so-ever and the driver showed up exactly on time at the resort one week later for our return. Driver drove very safely. Always at or under posted speed limit. Never felt uncomfortable. I asked him a few questions along the drive, he never took his eyes off road, answered politely but quickly. Thank you for a hassle free transfer to and from.

From: USA
Rate: Excellent!
No. 2335
Sarah
Friday, 5/8/2015 9:02:02 AM

The service was great and everyone was very friendly and helpful. Everything was on-time and we didn't have to worry about being late. I understand that drivers abide by different rules in other countries but maybe letting them know to slow down a bit would be helpful.

From: USA
Rate: Excellent!
No. 2334
Michelle Graziadio
Friday, 5/8/2015 5:54:51 AM

Will definitely book again!

From: USA
Rate: Excellent!
No. 2333
Janice Scowen
Wednesday, 5/6/2015 1:57:26 PM

Great service. No changes suggested.

From: Canada
Rate: Excellent!
No. 2332
Elisa Capers
Monday, 5/4/2015 7:18:23 PM

I would only suggest that clearer directions are given when you arrive at the airport (PUJ). I wasn't sure where the counter was for our transportation.

From: USA
Rate: Excellent!
No. 2331
Joe Frosztega
Monday, 5/4/2015 3:03:03 PM

We were quite please with the DAT service and would use it again in a similar circumstance.

From: USA
Rate: Very Good!
No. 2330
Joe Lawrence
Monday, 5/4/2015 10:52:08 AM

Always prompt and on time. Our plane was delayed 3.5 hours, and they were still waiting for us.

From: USA
Rate: Excellent!
No. 2329
Tiffany Fredericks
Monday, 5/4/2015 7:26:59 AM

You guys are great!!

From: USA
Rate: Excellent!
No. 2328
Anthony DAndrea
Sunday, 5/3/2015 11:45:54 AM

Have used DAT 5 times now and would not hesitate to use them again in the future. Driver has arrived 15 minutes early for hotel pickup every time. No stress no hassle at the airport. Thanks and keep up the high service levels.

From: USA
Rate: Excellent!
No. 2327
Medvedich
Sunday, 5/3/2015 4:49:13 AM

Excellent service. On time, clean. Had cold towels and water for the ride. Would use again for sure.

From: USA
Rate: Excellent!
No. 2326
John Watts
Saturday, 5/2/2015 4:17:03 AM

Loud music was not a negative experience! It pumped us up for our vacation!

From: USA
Rate: Very Good!
No. 2325
Vera Nechiporenko
Friday, 5/1/2015 6:08:01 PM

Thank you! We would definately use your services again!

From: USA
Rate: Excellent!
No. 2324
Dominik Kondrat
Friday, 5/1/2015 6:37:03 AM

Great service guys. Would definitely use you again.

From: USA
Rate: Excellent!
No. 2323
donna carpenter
Thursday, 4/30/2015 12:49:41 PM

Driver tried engaging conversation which made me feel more comfortable. I truly appreciated that.

From: USA
Rate: Excellent!
No. 2322
Scott Baruch
Thursday, 4/30/2015 7:58:14 AM

I had a changed flight the morning of Pick up and sent an email and go an very fast response and my transportation was modified

From: USA
Rate: Excellent!
No. 2321
Susan
Wednesday, 4/29/2015 12:42:42 PM

No improvements. We were picked up on time from the airport and the same goes for the return trip from the Paradisus Palma Real. Same driver - courteous with a great smile. Beautiful Suburban. Price was worth the confidence of secure and prompt delivery to and from our resort. We would use DAT's services again and would gladly recommend!

From: USA
Rate: Excellent!
No. 2320
Brooke Hample
Tuesday, 4/28/2015 3:49:09 PM

Thank you for providing my husband and I with such a great transport service in Punta Cana! We paid for the shared transfer but didn't have to share with anyone on our first trip. We were quickly whisked away from the DR airport in, what seemed to be, a new van that was nicely air conditioned and very clean! Our return driver was also prompt and we only shared the shuttle with one other couple! This was a great way to begin and end our trip-with a hassle free service! Thank you so much! Brooke & Eric Upstate, NY

From: USA
Rate: Excellent!
No. 2319
Yajaila R
Tuesday, 4/28/2015 12:11:38 PM

Excellent service; roundtrip from the airport in Punta Cana and drop off at our resort Dreams La Romana. On time and courteous service. Would highly recommend to anyone and would use again on our next trip to the DR. Thank you :)

From: USA
Rate: Very Good!
No. 2318
june warren
Tuesday, 4/28/2015 9:59:12 AM

No suggestions as you exceeded my expectations for excellent service. Great job!

From: USA
Rate: Excellent!
No. 2317
Audrey Debien
Monday, 4/27/2015 12:19:11 PM

The price was good and the service was good. It would have been nice if the drivers knew more English. But that is not very important to us. We would use your service again! We would also recommend you to others!

From: USA
Rate: Very Good!
No. 2316
David Palmisano
Monday, 4/27/2015 10:35:24 AM

The driver was fantastic. Very nice, was on time, and provided cold water and towels.

From: USA
Rate: Excellent!
No. 2315
Dolores Sheehan
Monday, 4/27/2015 10:22:15 AM

Will use your service again. Thank you

From: USA
Rate: Excellent!
No. 2314
Joe Harvey
Friday, 4/24/2015 7:49:49 PM

Teach the drivers a little more english. Would have liked to have learned more about them and the area we travelled through. Timing of pickup at airport and pickup at hotel was excellent. Definitely will use DAT again.

From: USA
Rate: Very Good!
No. 2313
Richard Schwegler
Friday, 4/24/2015 2:36:11 PM

Liked the information on the transfer we had as to where you are located and name of HotelBeds as that is easy to remember. Driver to hotel and then driver back to airport drove carefully and not fast.

From: USA
Rate: Excellent!
No. 2312
Daniel Forbes
Thursday, 4/23/2015 3:22:42 AM

Easily found our driver, very courteous and helpful!!

From: Canada
Rate: Excellent!
No. 2311
Nancy Yeroshefsky
Wednesday, 4/22/2015 4:32:59 AM

For a group of eight, the cost was very cost efficient. The driver was prompt arriving at the hotel for our return to the airport. Will definitely use again if we travel back to the DR and will recommend to others.

From: USA
Rate: Excellent!
No. 2310
Shannon Hamblin
Tuesday, 4/21/2015 4:38:18 PM

Once I found you, you're company was fast in getting us a private van and to our airport, but it was a struggle finding you over everybody else (especially when I was looking for a person holding a sign) Very nice driver - wish they would have spoken better English.

From: USA
Rate: Very Good!
No. 2309
DIANE DZIOBEK
Tuesday, 4/21/2015 2:55:01 PM

Very nice person.

From: USA
Rate: Excellent!
No. 2308
Kim Zohfeld
Tuesday, 4/21/2015 9:12:38 AM

No line, very courteous, out of the airport in minutes.

From: USA
Rate: Excellent!
No. 2307
Greta
Monday, 4/20/2015 8:09:08 PM

Perfect. A guy came to pick me up as soon as I exited the arrival door and that was such a great relief, specially if you had a long flight and you have never been at the airport before. Great driver - he came a little bit earlier than scheduled to bring me back to the airport. That was so nice cause I get a bit nervous about flying and finding him ready to pick me up was great and professional.

From: USA
Rate: Excellent!
No. 2306
Matthew Lacy
Monday, 4/20/2015 9:36:49 AM

Overall you guys were excellent and I will recommend your company on Tripadvisor.

From: USA
Rate: Excellent!
No. 2305
Richard Halloran
Sunday, 4/19/2015 5:21:01 PM

I already recommended you to my sister in law who booked with you this coming tuesday for transportation.

From: USA
Rate: Excellent!
No. 2304
Malita
Sunday, 4/19/2015 7:07:16 AM

I will be recommending your service on trip advisor.

From: USA
Rate: Excellent!
No. 2303
Christopher DellaVolpe
Sunday, 4/19/2015 6:20:51 AM

Keep up the good work and the prompt timing, that's what keeps us coming back.

From: USA
Rate: Excellent!
No. 2302
Ramon Colon Navarro
Sunday, 4/19/2015 5:36:29 AM

Keep up the great service.

From: USA
Rate: Excellent!
No. 2301
Brad Moore
Saturday, 4/18/2015 9:52:23 AM

We were extremely pleased. Our car was waiting at the airport, and again when we checked out of the hotel. Easier and cheaper than calling a cab. We will definitely recommend DAT to our friends and will use them again if we are able to return to the beautiful Dominican Rebublic.

From: USA
Rate: Excellent!
No. 2300
Gimel Chan
Saturday, 4/18/2015 8:10:34 AM

Departure driver came right on time, so that's great. Most people are afraid of drivers not showing up on time for departure and so choose taxi. Maybe a guarantee of drivers showing up on time will help customers feel more assured in using your service. Perhaps a statement like refunding the return portion costs if driver is more than ten minutes late. This shows the customer you are serious about making sure they are picked up on time.

From: USA
Rate: Excellent!
No. 2299
Scott Palmer
Thursday, 4/16/2015 5:30:15 PM

Would have liked our driver to speak more English so he could have talked to us more about the Dominican Republic's positive assets.

From: USA
Rate: Excellent!
No. 2298
Joyce Freeman
Wednesday, 4/15/2015 6:28:25 PM

Jose made us feel safe. He is an excellent driver

From: USA
Rate: Excellent!
No. 2297
Traci Powell
Tuesday, 4/14/2015 7:01:26 PM

Was very impressed with your service and will use again in the future if we return to the Dominican. Thank you.

From: USA
Rate: Excellent!
No. 2296
Matthew Mondanile
Tuesday, 4/14/2015 6:48:23 PM

Excellent service; both at pick-up from the airport and at our hotel for the return trip. On time and courteous service. Would highly recommend to anyone and would use again on our next trip to the DR.

From: USA
Rate: Excellent!
No. 2295
steve sombyk
Saturday, 4/11/2015 2:13:20 PM

Excellent service!!!

From: Canada
Rate: Excellent!
No. 2294
Russell Bell
Thursday, 4/9/2015 8:55:42 AM

Very good experience. Would definitely use DAT again. Thank you.

From: USA
Rate: Excellent!
No. 2293
Diane Olivier
Wednesday, 4/8/2015 4:22:10 AM

No improvement necessary prompt and on time service. Very safe ride too!

From: USA
Rate: Excellent!
No. 2292
Donald Barrick
Wednesday, 4/8/2015 4:14:41 AM

The first driver was very nice, but did not initiate conversation. The driver for the return was far more conversant and friendly. This is not a criticism of the first, it was more of a compliment for the second.

From: USA
Rate: Excellent!
No. 2291
Natalie Hartford
Tuesday, 4/7/2015 4:29:09 PM

Nothing to improve. The service you offer is exceptional and I recommend to all my friends to use it. I believe a friend Michelle and Tony Hall and her family used it for their trip over Easter. They would have been picked up April 6th and are staying a week. I told her she's much appreciate your service. And the cost is very fair!!!!

From: Canada
Rate: Excellent!
No. 2290
Mindyann dejesus
Tuesday, 4/7/2015 10:16:13 AM

Great driver!! Super friendly and nice.

From: USA
Rate: Excellent!
No. 2289
Kevin Brooks
Monday, 4/6/2015 10:39:27 AM

Driver was great just very quiet and we were excited to be in his country. The representative at the hotel was great! Friendly, knowledgeable, very nice to deal with. The tour guides on the Jeep tour were also REALLY GREAT!

From: Canada
Rate: Excellent!
No. 2288
Michael Nesbitt
Monday, 4/6/2015 9:48:30 AM

Can't think of anything... your service has been excellent all 3 times we have booked with you!!

From: USA
Rate: Excellent!
No. 2287
Charles Laing
Monday, 4/6/2015 5:19:19 AM

Superb service. I will book with you again when I next visit D.R.

From: USA
Rate: Excellent!
No. 2286
Natalia
Sunday, 4/5/2015 5:59:33 PM

Great service, on time. Thank you.

From: USA
Rate: Excellent!
No. 2285
Nicole Dearman
Sunday, 4/5/2015 4:37:29 PM

Thank you so much for our tranfers to and from out hotel. It was nice being able to not worry about our ride. The driver was fantastic. I would recommend your service to anyone traveling.

From: USA
Rate: Excellent!
No. 2284
JUAN PALACIO
Sunday, 4/5/2015 11:00:29 AM

The condition of the vans should all be the same to make sure the customer always has the same experience.

From: USA
Rate: Very Good!
No. 2283
Dustin Dean
Sunday, 4/5/2015 8:13:59 AM

Service was exactly on time and drivers were very safe. Child seat I ordered for my 4-year old daughter was in shuttle as promised.. Very safe drivers trips. Very friendly drivers on both trips.

From: USA
Rate: Excellent!
No. 2282
Donna Edelstein
Sunday, 4/5/2015 7:26:36 AM

We almost had a missed flight because I had changed the pick up time at the hotel to make it a half hour earlier than you suggested. Your driver came at the originally scheduled time causing us much stress and just making our flight by 3 minutes! This did totally ruined our relaxing vacation. I suggest that you allow a longer time at the airport before flights during peak travel times. I lines at the airport were up to an hour wait.

From: USA
Rate: Excellent!
No. 2281
Ramu Kalvakuntla
Sunday, 4/5/2015 5:03:41 AM

Keep up the good service and good people

From: USA
Rate: Excellent!
No. 2280
Julie
Saturday, 4/4/2015 11:25:52 AM

Nope. You guys are amazing ;)

From: Canada
Rate: Excellent!
No. 2279
Maria
Saturday, 4/4/2015 9:16:00 AM

Excellent service. Maybe wait in the arrivals with name on a board would save some confusion. Otherwise on time. Would definitely use again. Thoroughly recommend.

From: United Kingdom
Rate: Excellent!
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