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Testimonials
Thank you very much for having used our services. It was our pleasure to have served you!
We work very hard and continuously aim to please our customer’s needs and it is for this reason we would like you to take less than 5 minutes of your valuable time to fill out this short 10 questions survey.
Your input will help us to improve our services in the near future.
Booking Number:  Email: 
   
Name:  Country:
Where did you find us?






1-What type of services did you purchase with DAT? (Please mark all that applies)






2-How was the meet and greet at the airport?



3-How was the ride?



4-Driver’s behavior? (Please mark all that applies)





5-Vehicle conditions (Please mark all that applies)







6-If you called our local customers service, how do you rate your experience?



7-Did you purchase any Tours from our Representatives at the Hotel?

8-Did you receive any business card from the driver or the representative that does not belong to DAT?

9-From 1 to 5, how do you rate our service?




10-Do you have any suggestion or comments to help us improve our service?
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Total Entrys: 2536, Page: 1

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No. 2536
John K Darling
Thursday, 3/10/2016 5:12:24 PM

With the exception of above comment, the experience was perfect. Excellent vehicles, friendly and professional drivers, pick ups exactly on time. Definitely a 5* experience!

From: USA
Rate: Excellent!
No. 2535
Raymond Richard
Sunday, 2/28/2016 4:08:55 PM

Went to the counter were given our paper work and directed to the driver with our name on a sign. Out of the airport quickly. Both drivers were very courteous. The pick-up at the hotel was on time and we were on our way quickly.

From: USA
Rate: Excellent!
No. 2534
Julie Bartell
Sunday, 2/28/2016 4:27:46 AM

Loved that the car had internet!

From: USA
Rate: Excellent!
No. 2533
Ashley Gilmore
Monday, 2/22/2016 7:31:31 AM

Nope, keep up the great work!

From: USA
Rate: Excellent!
No. 2532
anthony bosco
Sunday, 2/21/2016 1:54:42 PM

i was very happy with my first trip to DR. when i retun i will use your service again. everything was very clear on the printout and im glad i did not rent a car for all week. not needed. thank you for making my trip less streesful

From: USA
Rate: Excellent!
No. 2531
Jim Spalenka
Sunday, 2/21/2016 8:49:13 AM

Back was great with better communication with driver and he showed us sights of the city since we were early.

From: USA
Rate: Excellent!
No. 2530
Daniel Fuller
Sunday, 2/21/2016 7:02:55 AM

DAT service was excellent. I really appreciated the flexibility offered by customer service (Rafael Silva) when our arrival time needed to change due to mechanical issues with the aircraft. I have used DAT on each of my trips to the Dominican and each time have been very pleased.

From: USA
Rate: Excellent!
No. 2529
SEAN CIMA
Thursday, 2/18/2016 10:16:45 AM

Only problem we had was when we were leaving the airport before we got to the Hotel Beds counter there were a lot of people telling us where to go and what van to get on but they were not the correct ones. Once we found the Hotel Beds counter we were well taken care of and sent to the correct driver and van.

From: USA
Rate: Excellent!
No. 2528
Stephen Gratwick
Wednesday, 2/17/2016 7:35:00 AM

Divers were courteous and arrived on time for pickup. I would recommend DAT to any travelers going to Punta Cana.

From: USA
Rate: Excellent!
No. 2527
Dr. Susanne Kammerer
Wednesday, 2/17/2016 2:30:33 AM

Just wanted to tell you that I was very satisfied with your service, drivers were very much in time and I felt very safe as a single female traveller. Once I come back I will certainly use your service again.

From: Germany
Rate: Excellent!
No. 2526
Manish Nayak
Sunday, 2/14/2016 3:27:49 PM

Excellent service will definitely book with you guys whenever we go there

From: USA
Rate: Excellent!
No. 2525
Manish Nayak
Sunday, 2/14/2016 3:25:20 PM

Excellent service will definitely book with you guys whenever we go there

From: USA
Rate: Excellent!
No. 2524
N Patel
Friday, 2/12/2016 1:38:18 PM

Very pleased with the experience. The rates are very cost effective for private transfers to the Dreams Punta Cana resort, I had paid extra for a car seat for an infant, but I got a quick reply that car seats were not available for infants and promptly refunded the extra cost. The service was very professional. One member of our group left 2 days early but he forgot his jacket in the vehicle. We enquired its whereabouts , and 2 days later when we left DR, the jacket was delivered to us. When you call them for any questions, the representative is very helpful. Will always use DAT when next in DR.

From: Canada
Rate: Excellent!
No. 2523
Jeanne Lyon
Thursday, 2/11/2016 1:45:04 PM

very pleased with your service and would recommend to anyone that would go to Punta Cana. Thanks once again, and look forward to using your service again when we return to Punta Cana again...........

From: USA
Rate: Excellent!
No. 2522
Cliff Hyatt
Thursday, 2/11/2016 8:23:27 AM

This was the second time that we used your airport to hotel and return service. We were extremely satisfied both times and will use the service again on our next visit to the Dominican Republic. Price is very reasonable. Keep doing what you do.

From: Canada
Rate: Excellent!
No. 2521
Bryce
Thursday, 2/11/2016 5:32:12 AM

Would recommend to anyone going to the Dominican. Francisco, our return driver, was excellent!

From: USA
Rate: Excellent!
No. 2520
patti
Thursday, 2/11/2016 5:32:07 AM

It was awesome we were the only 2 in the vans both ways!!!! Keep up the great work!!

From: USA
Rate: Excellent!
No. 2519
Holly Anderson
Friday, 2/5/2016 7:37:29 AM

I was a little skeptical of booking over the internet without much background knowledge of your company however I was really impressed with how our transfers were expertly coordinated. Both transfers were on time and we didn't have any problems at all. The drivers were safe and courteous and I wouldn't hesitate to recommend your company to anyone traveling to the Dominican Republic who requires transfers. Excellent experience all around. Thank-you!

From: USA
Rate: Excellent!
No. 2518
Dorin Olarov
Friday, 2/5/2016 5:09:00 AM

Just keep up the good work! You have a very functional system from the time of booking to the time we part ways at the airport/hotel.

From: USA
Rate: Excellent!
No. 2517
Symone Ap Schaefer
Thursday, 2/4/2016 5:54:27 PM

Excellent service! Thank you.

From: Brazil
Rate: Excellent!
No. 2516
Heather L Russell
Saturday, 1/23/2016 7:15:18 PM

nope, we'll you use your services on our next visit. thank you

From: USA
Rate: Excellent!
No. 2515
Paulette M.
Tuesday, 1/19/2016 4:01:34 AM

No suggestions. I was completely satisfied with the service and will call again for our next trip.

From: USA
Rate: Excellent!
No. 2514
Susan Cable
Wednesday, 1/6/2016 7:43:39 AM

Would be nice to have a sign with passengers name, waiting at airport.

From: USA
Rate: Excellent!
No. 2513
Kimberly Fischer
Wednesday, 1/6/2016 5:58:12 AM

No additional recommendations, the transfer was great. Thank you!

From: USA
Rate: Excellent!
No. 2512
Tracy Osmond
Wednesday, 1/6/2016 4:05:54 AM

Service provided was the best we have experienced on our many trips to the Dominican. keep up the great work!! Staff extremely receptive, friendly and efficient. Made my family at ease after a long flight. We were escorted to the waiting van & driver by our representative, he assisted with our luggage. We were excited to meet our first female driver. she welcomed us, answered questions regarding the drive and location of the resort, and sang to us all the way!! Our driver on the return trip was very professional. Arrived promptly at pick up time, assisted with luggage at resort and airport and was very courteous.

From: Canada
Rate: Excellent!
No. 2511
lucio paternoster
Monday, 1/4/2016 7:05:03 AM

very satisfied - i used company's service also for the return to the airoport - same excellent level of service

From: United Kingdom
Rate: Excellent!
No. 2510
Bruce I
Saturday, 12/26/2015 6:07:47 PM

Great job!

From: USA
Rate: Excellent!
No. 2509
Ana
Friday, 12/25/2015 5:32:26 AM

Excellent service, we would reccomend it to everybody. The driver was super on time (at the pick up was waiting for us due to a late fly, and at the pick up he showed up right on time) and both of them was very kind.

From: Slovenia
Rate: Excellent!
No. 2508
Alexandre Pestana
Thursday, 12/24/2015 7:14:38 PM

Congratulations, overall service was better rhan expected!

From: Brazil
Rate: Very Good!
No. 2507
Vanessa Mercado
Monday, 12/21/2015 7:34:28 PM

Service is excellent, just please make sure that your customers are protected from these aggressive timeshare sellers in the airport

From: USA
Rate: Excellent!
No. 2506
Lissette Hellstrom
Monday, 12/21/2015 12:48:36 PM

I was recommended it to anyone thank you for you service...

From: USA
Rate: Excellent!
No. 2505
Steve Gotts
Monday, 12/21/2015 5:56:51 AM

return pickup service from Hotel was excellent; driver was about 15 mins early, had sign with our name on it; waited for us until we were ready to leave (5 mins early). A/C worked very well.

From: USA
Rate: Excellent!
No. 2504
Dennis Martz
Sunday, 12/20/2015 5:44:35 PM

Service was great. Keep up the great job

From: USA
Rate: Excellent!
No. 2503
Teodor Nitu
Sunday, 12/20/2015 2:50:08 PM

The service is generally good. To make it excellent just eliminate the need to call and keep up the good work.

From: USA
Rate: Very Good!
No. 2502
Diane Makos
Sunday, 12/20/2015 1:55:44 PM

None, this is the third time we have used the service. Excellent as usual. Will use it again.

From: Canada
Rate: Excellent!
No. 2501
Dave
Sunday, 12/20/2015 1:52:07 PM

Have used DAP In Punta Cana on four occasions and always excellent service.

From: USA
Rate: Excellent!
No. 2500
Dmitri Bobko
Thursday, 12/17/2015 10:31:54 AM

Will definitely use again in the future. Used 3 times during my stay in DR, and all times the drivers were there on time and the ride was always excellent. Thank you very much. Until next time!

From: Canada
Rate: Excellent!
No. 2499
Juan Ignacio Larramendy
Friday, 12/11/2015 10:22:40 AM

Rafael, muchas gracias por la atención y el servicio prestado, fué excelente, tanto en la resolución de los problemas que tuvimos por cancelaciones de las aerolineas como el trato de los choferes. Excelente !!!! Saludos desde Argentina.

From: Argentina
Rate: Excellent!
No. 2498
Juan Ignacio Larramendy
Friday, 12/11/2015 7:19:30 AM

Rafael, muchas gracias por la atención y el servicio prestado, fué excelente, tanto en la resolución de los problemas que tuvimos por cancelaciones de las aerolineas como el trato de los choferes. Excelente !!!! Saludos desde Argentina.

From: Argentina
Rate: Excellent!
No. 2497
Tien Phan
Wednesday, 12/9/2015 10:05:13 AM

I was very pleased with your company's services. Definitely I will use your services again in the future and I also will refer your company to my friends.

From: USA
Rate: Excellent!
No. 2496
Colin and Susan Hedey
Tuesday, 12/8/2015 11:58:38 PM

A good efficient service which I would not hesitate to use again. Driver was waiting at airport even though our flight landed early and was punctual for the return collection

From: United Kingdom
Rate: Excellent!
No. 2495
Ueli Huber
Tuesday, 12/8/2015 11:53:36 AM

Continue like this!

From: Switzerland
Rate: Excellent!
No. 2494
Donald Blair Fingland
Tuesday, 12/8/2015 6:38:51 AM

We would use your service again.

From: Canada
Rate: Excellent!
No. 2493
lubyca gyuk
Tuesday, 12/8/2015 6:23:04 AM

Very good service, I would use this service again and recommend it to my clients

From: Canada
Rate: Excellent!
No. 2492
David Page
Friday, 12/4/2015 8:04:00 AM

We will use this service again. Isaac was excellent and even drove us back to the resort to find a lost item.

From: USA
Rate: Excellent!
No. 2491
Amy
Wednesday, 12/2/2015 6:58:08 PM

We got a flat tire 15 minutes from the airport, but our driver tried very hard to fix it and got us another taxi when he couldn't.

From: USA
Rate: Excellent!
No. 2490
Amy
Wednesday, 12/2/2015 6:53:08 PM

Our driver was amazing. He was able to drive between two horses that had appeared from nowhere and kept us safe without a scratch on the car!

From: USA
Rate: Excellent!
No. 2489
Cynthia Coello
Wednesday, 12/2/2015 6:13:46 PM

Thank you for your service. You beat everyone's price, and I would confidently recommend your services.

From: USA
Rate: Excellent!
No. 2488
James Hill
Wednesday, 12/2/2015 5:38:54 PM

Needed to change our passenger count the day before arrival. Customer service took care of the change promptly. Very good experience.

From: USA
Rate: Excellent!
No. 2487
Leigh Schrope
Wednesday, 12/2/2015 4:47:29 PM

No everything was great

From: USA
Rate: Excellent!
No. 2486
James Krause
Wednesday, 12/2/2015 1:33:11 PM

Keep up the good work!

From: USA
Rate: Excellent!
No. 2485
BRIDGETTE KNIGHT
Wednesday, 12/2/2015 10:39:29 AM

GREAT SERVICE. WILL USE AGAIN AND REFER

From: USA
Rate: Excellent!
No. 2484
William Mejia
Friday, 11/27/2015 6:17:34 AM

Al salir de aduanas de inmediato encontre su representante con el cartel con mi apellido y de inmediato llamaron a la unidad que nos transporto al hotel. De regreso al aeropuerto, el conductor ya estaba esperandonos en el loby del hotel. En todos los casos recibimos de todo su personal un trato cortes y buen servicio.

From: USA
Rate: Excellent!
No. 2483
Ajay Sevak
Tuesday, 11/24/2015 8:59:28 PM

You guys are doing a great job! Keep it up.

From: USA
Rate: Excellent!
No. 2482
Samai
Tuesday, 11/24/2015 4:44:15 PM

Satisfied with service and will definitely use again

From: United Kingdom
Rate: Very Good!
No. 2481
Nicole Souligny
Tuesday, 11/24/2015 3:13:10 PM

This was our first time with you and we will definately use you again.

From: Canada
Rate: Excellent!
No. 2480
Alessandro Bandin
Tuesday, 11/24/2015 3:00:27 PM

No, was excellent.

From: Brazil
Rate: Excellent!
No. 2479
Michelle Nader
Tuesday, 11/17/2015 2:06:17 AM

We will definitely use the service again and refer to family and friends

From: USA
Rate: Excellent!
No. 2478
Balwinder Gill
Sunday, 11/15/2015 2:57:55 AM

Very impressed with the service and very happy. Will use again if coming to dominican.

From: Great Britain
Rate: Excellent!
No. 2477
Maria Tirado
Friday, 11/13/2015 4:10:21 AM

Service was great and I love the fact that they were on time

From: USA
Rate: Very Good!
No. 2476
Greg
Thursday, 11/12/2015 6:15:06 PM

Excellent Service. Courteous employees very helpful. The should be a large sign at the desk in the sirport saying DAT. The welcome signs can be larger, bold font, a little more professional than a pice of paper. I would recommend to others.

From: USA
Rate: Excellent!
No. 2475
Ramon Colon Navarro
Thursday, 11/12/2015 4:35:53 PM

Keep up the great job

From: USA
Rate: Excellent!
No. 2474
Tad Biardzki
Monday, 11/9/2015 1:24:51 PM

Service was good and was impressed that the driver was at our hotel as we were checking out.

From: Australia
Rate: Very Good!
No. 2473
Jordan
Friday, 11/6/2015 5:51:37 PM

Very happy with the service. You should make a Yelp or trip advisor page

From: USA
Rate: Excellent!
No. 2472
Razia noormahomed
Friday, 11/6/2015 4:01:31 PM

Having realized that dp is spanish speaking country, however, us being english speaking family, it would have been nice if the drive was a bit verse in english to help us understand the rp and its culture better. Other than that they were absolutely great. Thank you for your execellent service.

From: USA
Rate: Excellent!
No. 2471
Marie Cross
Monday, 11/2/2015 10:35:55 AM

Keep up the great service, would definitely recommend and use again, thank you.

From: USA
Rate: Excellent!
No. 2470
Nick
Monday, 11/2/2015 5:48:19 AM

Would highly recommend and refer a friend to DAT also!!

From: USA
Rate: Excellent!
No. 2469
Fausto Loberiza
Sunday, 11/1/2015 11:39:52 AM

Continue the great work. Thanks for the limou upgrade on our way home.

From: USA
Rate: Excellent!
No. 2468
Vadim
Sunday, 11/1/2015 11:22:34 AM

Excellent service! Thank you.

From: Ireland
Rate: Excellent!
No. 2467
Vaclav Leps
Sunday, 11/1/2015 11:06:03 AM

This service is perfect, thank you!

From: Czech Republic
Rate: Excellent!
No. 2466
Lee Yeaton
Sunday, 11/1/2015 10:44:34 AM

Service was a great value and we will use again.

From: USA
Rate: Excellent!
No. 2465
Heather Herrmann
Tuesday, 10/27/2015 10:32:31 AM

Excellent service and very courteous drivers!

From: USA
Rate: Excellent!
No. 2464
Charlotte Cortes
Monday, 10/26/2015 7:16:46 PM

We would definitely recommend DAT to anyone that travels to DR. Our transfer from Santiago to Puerto Plata was exceptional.

From: USA
Rate: Excellent!
No. 2463
Helen
Friday, 10/23/2015 5:25:26 AM

I was a little skeptical of booking over the internet without much background knowledge of your company however I was really impressed with how our transfers were expertly coordinated. Both transfers were on time and we didn't have any problems at all. The drivers were safe and courteous and I wouldn't hesitate to recommend your company to anyone traveling to the Dominican Republic who requires transfers. Excellent experience all around. Thank-you!

From: USA
Rate: Excellent!
No. 2462
Valerie McNamara
Friday, 10/23/2015 4:57:40 AM

Great experience. Would definitely recommend your service to others. Next time we are in the DR, we certainly will call you.

From: USA
Rate: Excellent!
No. 2461
Jamie Shick
Monday, 10/19/2015 4:31:15 AM

Great service for the price. Driver was early and very friendly. Smooth transfer to the airport. Would recommend to friends coming to Dominican Republic.

From: USA
Rate: Excellent!
No. 2460
Natalia Petrova
Sunday, 10/18/2015 8:30:59 PM

Great service, friendly drivers and comfortable shuttle vans. Would definitely use DAT again!

From: USA
Rate: Excellent!
No. 2459
Reginald Mercure
Saturday, 10/17/2015 4:56:25 PM

on time, very very courteous, excellent.

From: Canada
Rate: Excellent!
No. 2458
Ryan C Browning
Saturday, 10/17/2015 1:46:51 PM

Our flight down to our destination was diverted due to mechanical issues. I called DAT when we got on the ground to let them know we would not be arriving at our regularly scheduled time. The customer service representative worked with me to find the flight number and reschedule our pick up time. It was very helpful to have such a quick response during what was a confusing time.

From: USA
Rate: Excellent!
No. 2457
Rodney Lynch
Saturday, 10/17/2015 4:16:29 AM

None at this time...I will use this company again.

From: USA
Rate: Excellent!
No. 2456
MR P SCHLOSSER
Saturday, 10/10/2015 3:48:39 AM

This was our first time with you and we will definately use you again. A friend of ours suggested we use you and we are extremely pleased with your service.

From: United Kingdom
Rate: Excellent!
No. 2455
NIKKI TURNER
Friday, 10/9/2015 2:18:05 PM

THE SERVICE WAS AWESOME AND I PURCHASED THE TRAVEL INSURANCE, ALSO. I'M SO GLAD THAT I DID BECAUSE MY HUSBAND BECAME ILL. HE HAD TO GO SEE A DOCTOR AND BECAUSE WE HAD THE INSURANCE WE PAID NOTHING BUT WOULD HAVE SPENT $500.

From: USA
Rate: Excellent!
No. 2454
Randi skillings
Friday, 10/9/2015 1:13:33 PM

Everything was great! I would definitely use this company in the future. :)

From: USA
Rate: Excellent!
No. 2453
Helmut Huber
Friday, 10/9/2015 10:21:33 AM

Dominican Airport Transfers provided a very professional service at a very competitive price. Even customer service requestes were handled quickly. I will use them again!

From: USA
Rate: Excellent!
No. 2452
oney cruz and charlene macneill
Tuesday, 10/6/2015 1:36:37 PM

Service was beyond perfect. Will only use DAT when i go to Punta Cana and i am referring DAT to anyone i know. You guys where GREAT!

From: USA
Rate: Excellent!
No. 2451
Amy
Tuesday, 10/6/2015 9:48:28 AM

Superb driver!

From: USA
Rate: Excellent!
No. 2450
Nicole Scott
Sunday, 10/4/2015 5:32:09 PM

We had an excellent experience, thank you!

From: USA
Rate: Excellent!
No. 2449
Rebecca Harmon
Tuesday, 9/29/2015 5:05:01 AM

Andy was awesome!

From: USA
Rate: Excellent!
No. 2448
Heather Tarvit
Monday, 9/28/2015 8:03:09 AM

The Way There... 5 STAR PLUS! On the way back... bearly a 3 star

From: Canada
Rate: Very Good!
No. 2447
LEO SANCHEZ
Monday, 9/28/2015 7:31:56 AM

I WANT TO APPRECIATE FERNANDO FOR HIS EXCELLENT SERVICE IN OUR SHUTTLE TO THE AIRPORT ON 9/16/2015. HE WAS VERY NICE AND ATTENTIVE.

From: USA
Rate: Excellent!
No. 2446
Henry Gonzalez
Monday, 9/28/2015 7:28:27 AM

Please keep it up, as you did with me, the service was excellent. Keep up the professionalism and the excellent service. I will be recommending your services.

From: USA
Rate: Excellent!
No. 2445
Ozgur Ozbek
Monday, 9/28/2015 6:26:20 AM

Everything was excellent and on time. They were kind and courteous. Minivans are in good condition and A/C was working very good. Thank you. I will definitely mention your service on TripAdvisor and google and use your service for the future again.

From: USA
Rate: Excellent!
No. 2444
NOEMI ANTHONY
Monday, 9/28/2015 5:35:59 AM

My only suggestion is to have neutral color car seats for the kids. They only had pink and green. My husband wasn't too happy about our son riding in a pink car seat lol But other than that I am VERY satisfied with service. The picked us up on time from the hotel and got us to the airport in MORE than enough time. I will use you again and I will recommend this company to ALL my US friends. Thank you

From: USA
Rate: Excellent!
No. 2443
Natalie Fermin
Wednesday, 9/16/2015 12:56:47 PM

Everything was very smooth. Both drivers were very kind and punctual. Great experience and pricing! Will definitely recommend DAT.

From: USA
Rate: Excellent!
No. 2442
Malia Yelle
Monday, 9/14/2015 10:47:33 AM

We will be traveling again to the DR, this will be our third time, we find that many people travel to the same areas/countries over and over again. you could offer some sort of "customer loyalty" program, for customers who use your services repeatedly and also a referral program of some sort.

From: USA
Rate: Excellent!
No. 2441
Cornelia Scharl
Thursday, 9/10/2015 4:31:19 AM

just want to say - thank you for the excellent service!

From: Germany
Rate: Excellent!
No. 2440
Carlo Vitucci
Tuesday, 9/8/2015 4:00:29 PM

No additional comments. Your service was reliable, quick and safe. We will recommend you to other travellers.

From: Canada
Rate: Excellent!
No. 2439
Gloria Rivera
Tuesday, 9/8/2015 4:09:30 AM

Excellent price; very pleasant experience. Thank you.

From: USA
Rate: Excellent!
No. 2438
Nathan keller
Monday, 9/7/2015 7:02:03 AM

Excellent job easy to find, fast service and on time pick up for return. Great experience will use again and highly recommend to other travelers.

From: USA
Rate: Excellent!
No. 2437
Amisha Pandya
Tuesday, 9/1/2015 6:53:01 AM

Everything was wonderful. Both drivers were punctual and courteous...actually they were very nice and we enjoyed speaking with them throughout the trip. On the way back to the airport my 5 year old son had to make a bathroom stop and our driver didn't miss a beat...he got him to a bathroom before my son had an accident! Thanks so much for the excellent service!

From: USA
Rate: Excellent!
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