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TESTIMONIALS

Thank you very much for having used our services. It was our pleasure to have served you!
We work very hard and continuously aim to please our customer’s needs and it is for this reason we would like you to take less than 5 minutes of your valuable time to fill out this short 10 questions survey.
Your input will help us to improve our services in the near future.
Booking Number:  Email: 
   
Name:  Country:
Where did you find us?






1-What type of services did you purchase with DAT? (Please mark all that applies)






2-How was the meet and greet at the airport?



3-How was the ride?



4-Driver’s behavior? (Please mark all that applies)





5-Vehicle conditions (Please mark all that applies)







6-If you called our local customers service, how do you rate your experience?



7-Did you purchase any Tours from our Representatives at the Hotel?

8-Did you receive any business card from the driver or the representative that does not belong to DAT?

9-From 1 to 5, how do you rate our service?




10-Do you have any suggestion or comments to help us improve our service?
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Total Entrys: 2612, Page: 1

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No. 2612
Miguel Torres Castro
Sunday, 9/11/2016 10:02:01 AM

Only for next time to have the my name on the sign when the driver greets at the airport. I was looking for my name only to find a sign that just said "dominican airport transfer" and was not sure if it was for me or someone else until I asked the driver.

From: USA
Rate: Very Good!
No. 2611
Joseph DeRosimo
Sunday, 9/11/2016 5:13:35 AM

Hire more drivers like Joselito

From: USA
Rate: Excellent!
No. 2610
Derek Scarborough
Thursday, 9/8/2016 7:46:55 AM

Service was great! Only company I found that didn't have a problem with the short notice I had given for my pickup and cheapest price for private transfer.

From: USA
Rate: Excellent!
No. 2609
Sheue
Saturday, 9/3/2016 6:54:48 AM

Continue to provide secure excellent services

From: USA
Rate: Excellent!
No. 2608
Shah Alam
Tuesday, 8/30/2016 11:48:36 AM

Our Driver was very nice with great service

From: USA
Rate: Excellent!
No. 2607
Portelli
Tuesday, 8/30/2016 5:37:09 AM

Nice service with a great price

From: USA
Rate: Excellent!
No. 2606
Clarence F Milton
Tuesday, 8/23/2016 7:08:55 PM

Great service. I am satisfied 100%.

From: USA
Rate: Excellent!
No. 2605
Ronald A. Cobb and Sue Anne Cobb
Monday, 8/22/2016 6:04:42 AM

Please stay around. We will be back to Punta Cana, and will definitely use your service again. We will tell all our family and friends as well. Thanks so much for such excellent service.

From: USA
Rate: Excellent!
No. 2604
Alejandro
Sunday, 8/21/2016 1:01:12 PM

Excellent Service. The representative at the Hotel (Marianne,I believe was her name) was great!!

From: USA
Rate: Excellent!
No. 2603
Minesh Desai
Sunday, 8/21/2016 5:08:59 AM

DAT is the way to travel in DR. Thanks.

From: USA
Rate: Excellent!
No. 2602
Juana Espinosa
Tuesday, 8/16/2016 5:47:03 PM

I was very pleased with the service .it was my first time using the service. I will use it again next year.

From: USA
Rate: Excellent!
No. 2601
Sandra Striba
Tuesday, 8/16/2016 5:23:34 PM

Excellent service! I would highly recommend DAT to anyone traveling to the Dominican Republic. We will definitely use DAT's services if we travel to Dominican Republic again.

From: USA
Rate: Excellent!
No. 2600
Lena burns
Tuesday, 8/16/2016 3:28:09 PM

Airport pick up and return were both excellent. I will use you again

From: United Kingdom
Rate: Excellent!
No. 2599
Kelly Mancini
Sunday, 8/14/2016 10:12:02 AM

This service was great and very reliable !!! Would use this company definitely when I come to Punta Cana.

From: USA
Rate: Excellent!
No. 2598
Joel Guerin
Sunday, 8/14/2016 9:53:44 AM

The service was excellent. The drivers were on time, courteous and we received everything we expected from a private shuttle to and from the airport.

From: Canada
Rate: Excellent!
No. 2597
Lorenzo Hernandez
Saturday, 8/13/2016 12:59:14 PM

Everything was fine.

From: USA
Rate: Excellent!
No. 2596
Ava Williams
Wednesday, 8/3/2016 9:12:51 AM

Excellent value! Service was exactly on time. I loved that we didn't have to confirm departure service in advance. We will use your company again and again.

From: USA
Rate: Excellent!
No. 2595
Jacqueline Maffiore
Wednesday, 8/3/2016 8:28:20 AM

Very Pleased with directions on how to find your location in the Airport. -Very prompt - -Nice drivers. -Reasonable price.

From: USA
Rate: Excellent!
No. 2594
Ubaldo Arroyo
Wednesday, 8/3/2016 7:36:22 AM

Great service, the driver was very polite, courteous and knowledgeable, he gave us good tips and told us a little about the history of the Dominican Republic. One minor improvement would be to have an extra person at the counter to help.

From: USA
Rate: Excellent!
No. 2593
Tim Green
Wednesday, 8/3/2016 5:37:53 AM

We were very impressed with the service that was provided. The driver was at the airport when we arrived and was on time at the resort for our return. The bus was very clean and the a/c worked great. I would not think twice about booking their services again.. Thank you for the excellent service.

From: USA
Rate: Excellent!
No. 2592
Karen Brice
Tuesday, 8/2/2016 3:42:23 PM

My main complaint has to do with finding the counter at the airport. It was so confusing plus we asked several people showing them the voucher and they too were confused. We finally came across someone who took us to the counter.

From: USA
Rate: Very Good!
No. 2591
Kevin Poropat
Monday, 8/1/2016 9:02:41 AM

We loved Emma at the hotel... She booked our Excursions and was very helpful and informative! She worked at the hotelbeds location at the Majestic Elegance hotel.

From: USA
Rate: Excellent!
No. 2590
Yohannys C
Thursday, 7/28/2016 8:42:00 PM

Keep up the good work !! Thanks

From: USA
Rate: Excellent!
No. 2589
Roberto
Monday, 7/25/2016 11:38:59 AM

Servico muito bom e correto. Comprei pela internet sem antes ter a indicacao de nenhuma pessoa. Recomendo pois tudo saiu perfeitamente bem, tanto na ida para o hotel e na volta para o aeroporto, que diga-se de passagem, aconteceu as 5 horas da manhã. Excellent service !

From: Brazil
Rate: Very Good!
No. 2588
Nancy
Monday, 7/18/2016 9:50:56 AM

My party (of 9) felt like royalty with the personal attention and exceptional condition of the transportation. Thank you for ensuring our vacation started and ended with class. We'll definitely use you on our return trip(s).

From: USA
Rate: Excellent!
No. 2587
Dima Litvin
Saturday, 7/9/2016 10:43:42 PM

Overall I'm very happy with the service and will definitely use it the next time and recommend to any of my friends or family.

From: USA
Rate: Excellent!
No. 2586
Frederick Delk
Friday, 7/8/2016 2:10:18 PM

Great service! I will recommend to friends.

From: USA
Rate: Excellent!
No. 2585
Kevin Peterson
Tuesday, 7/5/2016 4:50:25 AM

I do not have any comments for improvements. The airport pickup and the hotel pickup went very well. No issues and would definitely recommend your company needing any transportation services.

From: USA
Rate: Excellent!
No. 2584
Keith Floyd
Monday, 7/4/2016 7:11:27 PM

Your drivers were courteous and polite. We will use or recommend your service again. We felt very safe!

From: USA
Rate: Excellent!
No. 2583
JAMES HECK
Monday, 6/27/2016 7:23:21 AM

Excellent service and great price. No delays when leaving the airport and driver was on-time to pick us up for our return. Would definitely recommend to others and will use again when we come back to Punta Cana next year!

From: USA
Rate: Excellent!
No. 2582
Cao N Cao
Friday, 6/17/2016 6:39:35 PM

Good company, I saved money.

From: USA
Rate: Excellent!
No. 2581
Susan
Sunday, 5/29/2016 3:21:19 PM

Service was excellent. Pick up was there when we exited the airport 5 minutes before our schedule landing time (with no need for tourist card wait and no checked luggage). Return driver originally went to wrong hotel, but located us and arrived within minutes of scheduled time. Both drivers were friendly, tolerant of my bad Spanish, helpful, and safe

From: USA
Rate: Excellent!
No. 2580
ANGELITA GALLARDO
Friday, 5/27/2016 12:11:57 PM

Both our drivers were on time and courteous. It was a wonderful beginning and end to our vacation on this beautiful island. Will definitely use again and highly recommend.

From: USA
Rate: Excellent!
No. 2579
Nancy Mocroft
Wednesday, 5/25/2016 6:33:36 PM

It was a good service at a reasonable price.

From: USA
Rate: Excellent!
No. 2578
Elizabeth Gayol
Wednesday, 5/25/2016 1:36:24 PM

The driver Moises, excellent! Wow he went out and beyond to make our trip from the airport to resort so pleasant. Thank you

From: USA
Rate: Excellent!
No. 2577
Ron Rozek
Wednesday, 5/25/2016 12:13:36 PM

I would think for just 2 people, that a car rather than a van would be better. I loved the service and will tell everyone to use you. excellent. from 1 to 10 the service was a 12.

From: USA
Rate: Excellent!
No. 2576
BECHU ADLA
Saturday, 5/21/2016 12:51:36 PM

Excellent service!

From: France
Rate: Excellent!
No. 2575
Lisa Cassidy
Saturday, 5/21/2016 10:26:13 AM

Was very happy with the service! It just gets a little confusing when you're looking for a DAT rep and there isn't one. Will recommend you for sure though!

From: USA
Rate: Excellent!
No. 2574
Brandy Romadka
Wednesday, 5/18/2016 10:02:18 AM

My girlfriend and I thoroughly enjoyed our transportation to and from the airport. The drivers were on time, very friendly and we felt very safe with them. We would both highly recommend DAT to other friends.

From: USA
Rate: Excellent!
No. 2573
Michelle Cefaretti
Wednesday, 5/18/2016 9:40:49 AM

I would prefer if the driver took our bags from start to finish. I felt like I had to tip the person at the hotel and airport as well as the driver and it cut down on the drivers tip because I only set aside a certain amount of money for the tip.

From: USA
Rate: Excellent!
No. 2572
Troy K.
Tuesday, 5/17/2016 6:20:34 PM

Excellent service. Highly recommend.

From: USA
Rate: Excellent!
No. 2571
Frank Esposito
Monday, 5/16/2016 5:23:22 PM

Just keep up the good service

From: USA
Rate: Excellent!
No. 2570
R.Durbin
Monday, 5/16/2016 12:15:07 PM

Dont change a thing

From: USA
Rate: Excellent!
No. 2569
Katherine Evans
Monday, 5/16/2016 11:38:43 AM

None. We were very impressed.

From: USA
Rate: Excellent!
No. 2568
James
Thursday, 5/12/2016 8:17:55 AM

Service was fantastic. One of our passengers even came in to the other terminal and the driver went out of his way to not only pick him up but also waited a few minutes while we were waiting for him to come through customs. Drivers were fantastic

From: USA
Rate: Excellent!
No. 2567
John Waszkiewicz
Monday, 5/9/2016 12:49:22 PM

No. Everything was great as usual.

From: USA
Rate: Excellent!
No. 2566
coby g
Saturday, 5/7/2016 9:14:30 AM

nice start and end of our vacation, on time, new vehicle, pleasant representative and drivers, very nice time on tours, will recommend and book again on next vacation.

From: USA
Rate: Excellent!
No. 2565
Susan Maki
Thursday, 5/5/2016 2:50:30 PM

Very pleased with the service, punctuality, cleanliness of the van, AC worked well, BEST VALUE for airport transport!

From: USA
Rate: Excellent!
No. 2564
Serica Marden
Thursday, 5/5/2016 7:44:10 AM

We booked round trip private transfer online before leaving home. After arrival to the DR, and upon drop off at our hotel, I would have liked either a verbal confirmation, or written confirmation from the driver (or other employee) that someone would be there to pick us up on the proper day and time. Our pickup to return to the airport was great, but it's nice to be sure that someone will be there when it is expected.

From: USA
Rate: Excellent!
No. 2563
Tammy Morgan
Thursday, 5/5/2016 7:29:09 AM

I will recommend to all my travel clients!

From: Canada
Rate: Excellent!
No. 2562
DeAndrea Mynatt
Tuesday, 4/26/2016 1:10:53 PM

Great Service! I will use your company again when I return to Punta Cana in September. I will also refer to your site.

From: USA
Rate: Excellent!
No. 2561
Van Tran
Tuesday, 4/26/2016 6:05:17 AM

Divers were courteous and arrived on time for pickup. I would recommend DAT to any travelers going to Santo Domingo.We had reserved for 12 persons, the van has 11 seats. ? ?

From: USA
Rate: Excellent!
No. 2560
Suzanne Miller
Tuesday, 4/19/2016 7:49:45 AM

The service was amazing. This was our first time to DR so I was a little nervous. A man at the airport saw me cam right to me looked at my booking paperwork grabbed our suitcases and said follow me. He was quick, knew exactly what he was doing, and had us in our van within 2 mins.

From: Canada
Rate: Excellent!
No. 2559
Gramens
Sunday, 4/17/2016 7:04:50 AM

No suggestions-driver was pleasant, responsive and accommodating

From: USA
Rate: Excellent!
No. 2558
David Gorlewski
Sunday, 4/17/2016 6:07:23 AM

It was excellent service I would definitely use your service again and I will recommend you to friends.

From: USA
Rate: Excellent!
No. 2557
brian ries
Sunday, 4/17/2016 5:59:05 AM

None ..it's was perfect to my resort and back to airport . Everyone was on time and went smooth

From: USA
Rate: Excellent!
No. 2556
Susan Rottschafer
Friday, 4/15/2016 6:26:05 AM

None. I am a travel agent. This is the first time I used DAT. When comparing prices, DAT was much lower in price. I was a little worried that the service may reflect this. Not at all! I will highly recommend and book DAT for all of my clients.

From: USA
Rate: Excellent!
No. 2555
Ursula Wojdyla
Sunday, 4/10/2016 5:18:55 PM

No, I will definitely use your service on all future visits and will recommend you to my friends and family. I will also post a very positive rating on trip advisor.com

From: USA
Rate: Excellent!
No. 2554
C Douglas Smith
Sunday, 4/10/2016 7:06:02 AM

Everything was fast, smooth, and perfect. I am not sure why others would pile into large coach buses and go from resort to resort rather than using DAT. The price was fair and the service was the best we had in D.R.

From: USA
Rate: Excellent!
No. 2553
Patricia Brooks
Sunday, 4/10/2016 6:35:08 AM

Great experience - would definitely use again

From: USA
Rate: Excellent!
No. 2552
Darlene Miller
Sunday, 4/10/2016 6:23:37 AM

Private transfer worth the $

From: USA
Rate: Excellent!
No. 2551
Greg Peters
Thursday, 4/7/2016 6:52:35 AM

Service was excellent. I would definitely recommend your company.

From: USA
Rate: Excellent!
No. 2550
Louis Anderson
Thursday, 4/7/2016 6:47:29 AM

I think the service was excellent and the communication was excellent. My only concern, but it's not the company's fault per se, is if the drivers knew a little more English. Maybe I should learn more Spanish though.

From: USA
Rate: Excellent!
No. 2549
VIOLETA DE PIEROLA
Wednesday, 4/6/2016 3:05:28 PM

IT WAS A GREAT EXPERIENCE, I WILL USE YOU GUYS AGAIN WHEN I GO BACK TO PUNTA CANA.

From: USA
Rate: Excellent!
No. 2548
Ronald Conroy
Sunday, 4/3/2016 10:39:22 PM

We will recommend to others and use again if needed.

From: Canada
Rate: Very Good!
No. 2547
Cyndi Powers
Sunday, 4/3/2016 2:06:25 PM

would definitely use you again...WILL DEFINATLEY refer your company!!

From: USA
Rate: Excellent!
No. 2546
Ellen rourke
Saturday, 4/2/2016 4:37:16 AM

No , it was great. Your drivers were on time and friendly. This was the most hassle free and organized part of our trip.

From: USA
Rate: Excellent!
No. 2545
Scott E
Friday, 4/1/2016 2:36:44 PM

No. Keep up the great work. I will absolutely use your service for any/all future visits to the Dominican Republic. THANK YOU!!!

From: USA
Rate: Excellent!
No. 2544
Krista Ridder
Sunday, 3/27/2016 2:34:55 PM

Great experience and so glad we did the private transfer. Thank you for the great service. Drivers were nice and right on time.

From: USA
Rate: Excellent!
No. 2543
Lisa Thompson
Saturday, 3/26/2016 5:57:37 AM

Excellent service, quickly out of airport with no hiccups. Very reasonably priced! Pickup from hotel was smooth and on time. Would highly recommend. Thanks DAT

From: USA
Rate: Excellent!
No. 2542
Wayne Jung
Monday, 3/21/2016 7:43:03 AM

Prompt and on-time on the return trip. Safe and courteous drivers. Clean and comfortable vehicles. It was money well spent. Thank you.

From: USA
Rate: Excellent!
No. 2541
Corrin
Sunday, 3/20/2016 11:04:50 AM

We were very impressed with the service. It was definitely worth the extra money to have a private transfer! The drive was on time and very courteous.

From: USA
Rate: Excellent!
No. 2540
Dale J Evearitt
Sunday, 3/20/2016 10:17:01 AM

The only problem we experienced was communication due to language differences. Drivers were top notch. We were very pleased and will use service again when we travel.

From: USA
Rate: Excellent!
No. 2539
Karen ONeil
Wednesday, 3/16/2016 1:18:17 PM

I would use your service again. Excellent service and fair rates.

From: USA
Rate: Excellent!
No. 2538
Krage Fox
Monday, 3/14/2016 7:05:29 PM

It was our first trip to DR and the arrival was a little confusing from getting our bags to going over to a counter. In the USA the drivers are waiting for you at the baggage arrival. Our driver was excellent and very careful compared to other drivers we saw driving on the roads. I would use your service again.

From: USA
Rate: Excellent!
No. 2537
Virginia Timmerman
Monday, 3/14/2016 1:59:42 PM

None - I was a little hesitant about using the service but was thoroughly pleased with the service and will definitely use you in the future and recommend you to our friends.

From: USA
Rate: Excellent!
No. 2536
John K Darling
Thursday, 3/10/2016 5:12:24 PM

With the exception of above comment, the experience was perfect. Excellent vehicles, friendly and professional drivers, pick ups exactly on time. Definitely a 5* experience!

From: USA
Rate: Excellent!
No. 2535
Raymond Richard
Sunday, 2/28/2016 4:08:55 PM

Went to the counter were given our paper work and directed to the driver with our name on a sign. Out of the airport quickly. Both drivers were very courteous. The pick-up at the hotel was on time and we were on our way quickly.

From: USA
Rate: Excellent!
No. 2534
Julie Bartell
Sunday, 2/28/2016 4:27:46 AM

Loved that the car had internet!

From: USA
Rate: Excellent!
No. 2533
Ashley Gilmore
Monday, 2/22/2016 7:31:31 AM

Nope, keep up the great work!

From: USA
Rate: Excellent!
No. 2532
anthony bosco
Sunday, 2/21/2016 1:54:42 PM

i was very happy with my first trip to DR. when i retun i will use your service again. everything was very clear on the printout and im glad i did not rent a car for all week. not needed. thank you for making my trip less streesful

From: USA
Rate: Excellent!
No. 2531
Jim Spalenka
Sunday, 2/21/2016 8:49:13 AM

Back was great with better communication with driver and he showed us sights of the city since we were early.

From: USA
Rate: Excellent!
No. 2530
Daniel Fuller
Sunday, 2/21/2016 7:02:55 AM

DAT service was excellent. I really appreciated the flexibility offered by customer service (Rafael Silva) when our arrival time needed to change due to mechanical issues with the aircraft. I have used DAT on each of my trips to the Dominican and each time have been very pleased.

From: USA
Rate: Excellent!
No. 2529
SEAN CIMA
Thursday, 2/18/2016 10:16:45 AM

Only problem we had was when we were leaving the airport before we got to the Hotel Beds counter there were a lot of people telling us where to go and what van to get on but they were not the correct ones. Once we found the Hotel Beds counter we were well taken care of and sent to the correct driver and van.

From: USA
Rate: Excellent!
No. 2528
Stephen Gratwick
Wednesday, 2/17/2016 7:35:00 AM

Divers were courteous and arrived on time for pickup. I would recommend DAT to any travelers going to Punta Cana.

From: USA
Rate: Excellent!
No. 2527
Dr. Susanne Kammerer
Wednesday, 2/17/2016 2:30:33 AM

Just wanted to tell you that I was very satisfied with your service, drivers were very much in time and I felt very safe as a single female traveller. Once I come back I will certainly use your service again.

From: Germany
Rate: Excellent!
No. 2526
Manish Nayak
Sunday, 2/14/2016 3:27:49 PM

Excellent service will definitely book with you guys whenever we go there

From: USA
Rate: Excellent!
No. 2525
Manish Nayak
Sunday, 2/14/2016 3:25:20 PM

Excellent service will definitely book with you guys whenever we go there

From: USA
Rate: Excellent!
No. 2524
N Patel
Friday, 2/12/2016 1:38:18 PM

Very pleased with the experience. The rates are very cost effective for private transfers to the Dreams Punta Cana resort, I had paid extra for a car seat for an infant, but I got a quick reply that car seats were not available for infants and promptly refunded the extra cost. The service was very professional. One member of our group left 2 days early but he forgot his jacket in the vehicle. We enquired its whereabouts , and 2 days later when we left DR, the jacket was delivered to us. When you call them for any questions, the representative is very helpful. Will always use DAT when next in DR.

From: Canada
Rate: Excellent!
No. 2523
Jeanne Lyon
Thursday, 2/11/2016 1:45:04 PM

very pleased with your service and would recommend to anyone that would go to Punta Cana. Thanks once again, and look forward to using your service again when we return to Punta Cana again...........

From: USA
Rate: Excellent!
No. 2522
Cliff Hyatt
Thursday, 2/11/2016 8:23:27 AM

This was the second time that we used your airport to hotel and return service. We were extremely satisfied both times and will use the service again on our next visit to the Dominican Republic. Price is very reasonable. Keep doing what you do.

From: Canada
Rate: Excellent!
No. 2521
Bryce
Thursday, 2/11/2016 5:32:12 AM

Would recommend to anyone going to the Dominican. Francisco, our return driver, was excellent!

From: USA
Rate: Excellent!
No. 2520
patti
Thursday, 2/11/2016 5:32:07 AM

It was awesome we were the only 2 in the vans both ways!!!! Keep up the great work!!

From: USA
Rate: Excellent!
No. 2519
Holly Anderson
Friday, 2/5/2016 7:37:29 AM

I was a little skeptical of booking over the internet without much background knowledge of your company however I was really impressed with how our transfers were expertly coordinated. Both transfers were on time and we didn't have any problems at all. The drivers were safe and courteous and I wouldn't hesitate to recommend your company to anyone traveling to the Dominican Republic who requires transfers. Excellent experience all around. Thank-you!

From: USA
Rate: Excellent!
No. 2518
Dorin Olarov
Friday, 2/5/2016 5:09:00 AM

Just keep up the good work! You have a very functional system from the time of booking to the time we part ways at the airport/hotel.

From: USA
Rate: Excellent!
No. 2517
Symone Ap Schaefer
Thursday, 2/4/2016 5:54:27 PM

Excellent service! Thank you.

From: Brazil
Rate: Excellent!
No. 2516
Heather L Russell
Saturday, 1/23/2016 7:15:18 PM

nope, we'll you use your services on our next visit. thank you

From: USA
Rate: Excellent!
No. 2515
Paulette M.
Tuesday, 1/19/2016 4:01:34 AM

No suggestions. I was completely satisfied with the service and will call again for our next trip.

From: USA
Rate: Excellent!
No. 2514
Susan Cable
Wednesday, 1/6/2016 7:43:39 AM

Would be nice to have a sign with passengers name, waiting at airport.

From: USA
Rate: Excellent!
No. 2513
Kimberly Fischer
Wednesday, 1/6/2016 5:58:12 AM

No additional recommendations, the transfer was great. Thank you!

From: USA
Rate: Excellent!
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