1. PAYMENT POLICIES
The amount corresponding to your reservation will be immediately charged to your
credit card, provided it has a confirmed reservation status. Please bear in mind
that your credit card billing statement will show "Airport, Transfers & Tours" as
the company responsible for the charge. VISA, MASTERCARD and AMERICAN EXPRESS are
welcome. The currency in which service rates are quoted on the website will be US
dollars only, in which case the specific currency will be readily specified for
your easy identification. For any other currency, however, the amount to charge
will be first converted into US Dollars and the exchange rate prevailing on the
transaction date will be applied. This movement may cause a variation of up to 3%
above the international fluctuation index for currency exchange and such difference
will show on your billing statement. www.dominicanairporttransfers.com cannot be
held responsible for this variation and upon accepting the PAYMENT POLICIES you
acknowledge to have been informed of the exchange rate fluctuation and declare your
agreement to the corresponding charge being made into US Dollars.
wwww.dominicanairporttransfers.com is an online travel related automated booking
system and works as a middle-agent between the client and the operator of services
listed on the website. As such, www.dominicanairporttransfers.com creates the necessary
commercial connections in compliance with its own service and quality standards
to provide services such as, but not limited to, ground transportation and other
travel activities. Since Dominican Airport Transfers LLC act as a middle man and
do not own tourist transport vehicles only the most reputable suppliers are selected
for this purpose.
However www.dominicanairporttransfers.com cannot be held liable for the service
supplier’s acts, omission, and accidents, wrongdoing or other. Travel services are
subject to the conditions set by those suppliers, and their liability may, in turn,
be limited by their tariffs and conditions of service. www.dominicanairporttransfers.com
acts only in its role of agent for the client or for the supplier of the goods and
services rendered and as such, does not keep any legal authority or control over
the operator’s Personnel, assets, operation and/or property.
www.dominicanairporttransfers.com herewith declares that:
(a) Photographic material published on its website is intended to render a general
description of the service in question and by no means can be guaranteed that the
service will be supplied exactly as descripted.
(b) Travel services descriptions are regularly updated for a description of the
product as close to reality as possible. However, www.dominicanairporttransfers.com
cannot be held accountable for variations occurring upon your arrival at the Travel
(c) www.dominicanairporttransfers.com will reserve the right to deny the supply
of a service to any client at any given moment if and when it considers convenient
to do so.
(d) Any claim or comments that the client should present about the services received
must be submitted in written within a period of time no longer than 14 (fourteen)
days from travel’s end date.
www.dominicanairporttransfers.com will not assume liability for any claims, costs
or expenses arise from personal injuries or dead to the client or third parties
caused by accidents, fatalities, loss or damage to personal property, lack of enjoyment
or claims over emotional and mental states such as upset, disappointment, anguish,
distress or frustration, or any other damage, whether physical, mental or emotional,
arising from the following:
(a) Acts committed or omissions caused by any party other than www.dominicanairporttransfers.com
or its employees.
(b) Illness, theft, labor disputes, mechanical failures, quarantine, Government
actions, weather or any other circumstances beyond direct control of www.dominicanairporttransfers.com.
(c) The client’s failure to obtain the required travel documentation such as, but
not limited to, passport, visas and certificates, in which case no refund will be
(d) The client’s failure to comply with travel instructions such as, but not limited
to, flight schedules, hotel check-in and check-out dates and times, and voucher
(e) Changes to, or cancellation of, the travel services offered, notwithstanding
the reason. www.dominicanairporttransfers.com reserves the right to cancel or change
the travel services at its discretion, but will try to substitute them with comparable
services. If a reservation must be completely canceled, www.dominicanairporttransfers.com’s
liability will be limited to a refund of all monies paid to www.dominicanairporttransfers.com.
(f) A full refund will not be granted by www.dominicanairporttransfers.com in situations
when a service must be interrupted, postponed or cancelled for reasons beyond its
control (acts of God such as bad weather -including hurricanes-, earthquakes or
war, acts of terrorism or else), circumstances under which www.dominicanairporttransfers.com
is not allowed to obtain full refund from service operators in view of specific
contract terms. In order to cover book-keeping and administrative services, www.dominicanairporttransfers.com
will be thus entitled to up to a 10% retention upon the total amount paid by the
client for his/her reservation. Despite our close communication with our selected
group of service suppliers, there is still a possibility that changes on the rates
may occur without notice. As some of the rates become expired and cannot be timely
updated by the operator to your immediate convenience, www.dominicanairporttransfers.com
regularly runs a rates verification process which may yield differences between
the price you have paid for your reservation and the price you need to pay to actually
enjoy the service. When an updated rate happens to be lower than the originally
offered to you, www.dominicanairporttransfers.com will only charge the lower amount.
When an updated price is higher than the originally quoted price, www.dominicanairporttransfers.com
will have a Travel Consultant inform you of the specific variation and the resulting
balance that needs to be covered. Should you not agree to the correct amount and
decide to cancel upon the circumstances, www.dominicanairporttransfers.com will
honor you cancellation request without penalization. www.dominicanairporttransfers.com
and its service suppliers will also be released from any responsibility towards
compensations that the client may claim and will not be considered liable for any
inconveniences arising from the said rate difference and/or cancellation.
Any claim relating to Dominican Airport Transfers LLC shall be governed by the laws
of the Dominican Republic without regard to its conflict of law provisions.
3. CANCELLATION POLICIES
All cancellation requests must be addressed in written to email@example.com
with the booking number as the basis reference.
In case of tour and/or ground transportation reservations:
The following are general cancellation policies which are applicable for most of
our listed tours and transportation services:
Cancellation requests made 2 (two) or more days prior to the confirmed service date
are subject to a 20%
penalization on the total amount paid for the reservation.
Cancellation requests within 1 (one) day or 24 hours to the confirmed service date
or a NO SHOWS are 100% nonrefundable
. NO SHOWS are not covered by our
CANCELLATION INSURANCE (Read More...)
Reservations cancelled less than 24 hours from the date and time of your scheduled
pickup will not be refunded the amount pre-paid online or the service fee unless
you have purchased the Cancellation Insurance that we offer during the booking process.
The cancellation insurance fee is not refundable.